Comfort Inn O Hare International, Elk Grove Village

safe didn't work and was locked in the position. keyboard didn't work on the computer in the lobby. staff was rude and hard to understand. breakfest attendants weren't friendly. they were putting away as were getting food. room smelled like some pee. i woudn't stay here again.

There is nothing to be disliked. Friendly staff, nice and clean rooms, free shuttle and breakfast. Even price is very competetive. I recommend this hotel and i will go back threre.

After checing in we went up to the second floor and immediately after getting off the elevator smell something nasty. Once we get to our room the smell had gotten 10X worse. We called the front desk and then left the room. They were going to go spray some deoderizer (as if that was going to take the smell away). Needless to say we checked out when we saw the deoderizer. As if this wasnt bad enough...when I got back home and checked my credit card bill, I realized they had charged me for that night! So I call up there and the manager has to "investigate my case" before she will return my money. That was two days ago and I have yet to hear back from her. All I have to say is enter this place at your own risk and also its like an hour and a half from downtown chicago...dont trust what their thing says.

The hotel was a great value. You get breakfast in the morning and they have wireless internet connection throughout, at no charge. The only annoyance was that when I went to check out, I didn't get a receipt. I was told that it would come from my email travel agent (Yahoo Travel). Today is 12/13/04 and I still do not have that receipt. Since my travel is for business, a reciept is very important. If this is normal when booking through Yahoo Travel, I will not use Yahoo Travel again.