Windjammer Landing Villa and Beach Resort & Spa, Castries

my family has been going to the resort ever since i was six months old and i am now 18. there is always something to do at windjammer and the staff are amazing. all of the food is amazing but my favourite is Papa Dons. the drinks are to die for but go on the all inclusive because they add up. my family have stayed in a 2 bedroom and also a 3 bedroom and they were both imaculate. we care counting the days until we can return home to windjammer landing in december. the water sports are amazing and the out trips are as well. my family climbed the piton last year which was quite tough but if you are a hiker thant i would highly reccomend it as the views are amazing. the views at the resort from your villa are FANTASTIC. I WOULD HIGHLY RECCOMEND IT TO ANYONE THAT IS CONSIDERING IT. the staff also are always running activities such as tug of war, water polo and many more. my favourite staff are vena and tracy

Based on Windjammer's website depiction we thought it would be perfect to host our wedding. But once we arrived to the resort, our stomach's turned. Chaotic front desk/lobby is your welcome.This is a BUSY and LOUD timeshare and NOT the romantic tranquil get-a-way they advertised. We just felt like a number. This was disappointing as a wedding venue. One of their staff escorted a guest into our room and walked in on us! After we clarified that we were booked for 2 more days, they still locked us out of our room - on our wedding day! It was one little annoyance after another - it exhausted us as guests. The Hibiscus Suite: Nice but just ordinary in design. For the price you can find something w/ more character elsewhere. They are also so close to the main restauarnt/bar, you can hear the music & kids playing in the pool while you're on the balcony - not romantic. The beach: feels like a lake. calm dark water. Our guests stayed in the Lily suites, which are charming, but they had their own sets of issues. Rooms leaked, issues at the spa, overcharges at the front desk, We couldnt wait to leave. Our saving grace was having our wedding reception at the Rainforest Hideaway restaurant - Perfect! Every time we left Windjammer is when we felt at peace. There are better places to stay for the same price; we learned the posh Anse Chastnet has similar prices as tacky windjammer. We could have left with a better wedding experience & better impression of the island!

Although a lovely location and many very friendly staff, we had a really awlful ordeal at this hotel in December 2009. My husband and I were held at gunpoint in our room whilst being robbed. We were then left gagged and tied up. The hotel was very slow to rescue us and did not alert any other guests as to what had happened.

The resort is very quaint and beautiful from an architecture perspective. The white-washed Mediterranean-style villas have exquisite views of the ocean and surrounding mountains that make you feel like you are in a beautiful village in the Greek Isles. Our 1-bedroom villa was quite spacious – around 1200 sq. feet. There’s a wide sliding lattice door in the living room that opens out onto the large tiled balcony. When we first arrived, we found bath robes and flower petals neatly spread out on our bed. The beach in front of the resort is very clean and many non-motorized water activities were available at no-charge, including sailing, snorkeling, paddle boats, and sea kayaking. The resort is around 20 years old and sadly, it appears that maintenance of the facilities in many areas has been neglected. A lot of small annoyances reduced the enjoyment of our vacation. The night we arrived, we found a light fixture hanging loosely out of bedroom wall, the microwave oven was broken and had to be completely replaced, the bath tub drain mechanism didn’t work (they tried fixing it twice and then just gave us a rubber stopper), the air conditioning in the bedroom was not working properly (BTW, the only room with AC is the bedroom and is the only cool respite away from the warm sticky air), and the bath tub drain was plugged. During our check-in process, we requested a room upgrade. After multiple follow-up calls and promises by the resort staff to look into it, no one ever responded to us. After 3 days, we gave up. Towards the end of our vacation, the aged air conditioner woke us up in the middle of the night and kept us up, as it sounded like a diesel truck pulling a heavy load of logs up a hill. The standard bed pillows were very firm and thick pillows. We woke up the first morning of our vacation with stiff and sore necks. After multiple requests over a 2 day period, we finally received softer pillows. In our kitchen, we noticed a lot of ants crawling on all the counters (the resort provides a can of insecticide in every villa – we just didn’t want to use it around food). They even were also present in the bathroom sink and counter. Of course, the presence of bugs is somewhat understandable, because the villas are largely open to the outdoors, which does add a very cool feeling to the whole place. We just had to keep all of our food in the fridge. The bigger challenge were the birds that freely entered our villa through the large open window in the kitchen (there’s no screen or covering of any sort for the window – it’s basically just a big hole in the wall). The birds were small and kind of pretty – little black birds with orange or red chests and a few yellow finches. However, they were quite aggressive in constantly trying to get our food. We had to constantly chase them away, because they would sit on top of our drink glasses or pick at our food if we were more than 2-3 feet away. They also left some nasty little droppings inside on the furniture and floor every day. The villas are all built onto the side of a mountain. The hills are very steep and you have to take a shuttle van every time you want to go between villas or between your villa and the lobby, restaurants and beach. It wasn’t a big deal for us (it was actually kind of fun), because there shuttle service was usually very quick. However, I think this factor would make this resort difficult for blind, elderly, and the disabled people. It’s definitely not wheel chair accessible and getting out of the van on the steep slopes takes a bit of effort. We noticed a few people struggling with it on occasion. Also, there are a lot of stairs that take you between some of the villas and the restaurants and pools. Handle rails were missing from some of the stairways (such as the stairs that leading from our villa to Papa Don's Restaurant and the pools). This might make it harder and less safe for people who need to hold onto something when going down the stairs.

My family of 10 booked a one week vacation (3-separate suites) at the Windjammer Landing in St. Lucia through Elite Island Resorts. On our final night we went back to our rooms about 9:00pm. The long story short was my wife's family suite was broken into. Most all their cash, electronics and cameras (they did not steal their credit cards) were stolen, in spite of most everything being locked up in the safe as the hotel recommends. The very "interesting" thing about this is that the thieves accessed the suite and when they left they dead bolted the door. The "funny" thing is that there is no way to deadbolt the door unless you do it from the inside and leave by another exit (which was not done) or by engaging the deadbolt from the outside with a key. While this doesn’t sound strange, where it gets weird is that apparently the general manager of the hotel/resort is the only one with the key to deadbolt doors (that is what we were told). The card key provided guests opens only the locked handle, the dead bolt a separate lock, has its own special (not card key) lock. There was no evidence of forced entry. My wives family had to spend their final day downtown filing a formal report with the constable and meetings with the hotel staff. You can draw your own conclusions about how someone could have entered into a locked room without forcing their way into it and when leaving locking a deadbolt that supposedly only hotel staff had the key. In addition, the "safe" provided was easily broken into and was not "safe". There are always inherent risks when traveling abroad so my complaint isn’t with the incident, rather how it was handled. I have been to the Caribbean more than 20 times and this is not the first time something crazy happened. Unfortunately, this is the first time it has been handled as poorly as it was. I would highly recommend that anyone considering Windjammer Landing do so carefully as your safety, security and valuables may not be worth risking. Follow up When getting home and trying to work with Windjammer to clear up this mess the experience was worse than the break-in and theft. Even though my family was the victim I was threatened with potential legal action when I told them I would be posting my experience on various websites. As always, your mileage may vary but at least you should consider others experience before you spend any of your hard earned discretionary vacation dollars.

Very helpful and pleasant staff, especially Varnessa, Keisha and Al. Jammer's was great to hang out at. Angus was the best! Papa Don's pizza was great along with the tiramasu. Can't wait to go back, actually purchased a time share. The rainforest tour is a must, along with the day sail.

The grounds are spectacular and the beach is nice, but the resort itself has too many issues. The resort is a good hour and a half from the airport. The ride will take a toll on anyone prone to motion sickness. Villas are spacious but somewhat primitive. Many rooms have windows with no glass so be prepared to be swarmed by bugs if you get one the rooms without windows. You can only get to and from the Villas by shuttle or serious hiking up or down hills. The shuttle service was unpredictable, ranging from immediate pickup to upwards of 20 minutes. The food was generally expensive and mediocre. The selection is somewhat limited. There is a small grocery store on site, but its expensive. It's a pricey cab ride to any other grocery store. Be prepared for somewhat of a hard-sell on the over-priced timeshares. My biggest issue was customer service. There were several days when housekeeping left us without towels for no apparent reason. When we pointed this out, they were unapologetic and took their time delivering replacements. In addition, Windjammer management thought nothing of intentionally shutting off the power for three hours during our stay to aid in construction of additional timeshares. Again, they were unapologetic until they were unable to successfully restore power after the three hours were and we were all ended up sitting in the dark in our villas. (Apparently, the candles in all of the villas are there for a reason.) Overall, Saint Lucia is very beautiful, but I would pass on the Windjammer.

This place was beautiful... Facility People Food ...WOW. I love the seculision and the fantastic view of the ocean. The seafood at the resturant was superb. We also enjoyed the service very much.

Have been to the WJL 8-9 times now and find it to be as near to a perfect place to stay as possible. The staff is superior, well trained and friendly....after all this is the Helen of the Indies and St. Lucians are a warm and wondeful people. The WJL is a second home and because of the kindness and genuine friendships we have established with the staff here, we are in the procesas of purchasing property and building a retirement home. Treat everyone the way YOU want to be treated and stand back....the warmth and frienships will amaze you!

Have stayed at this resort 4 times now. It gets better every time we visit. Our villa was spacious and fully enclosed with great air conditioning. The resort is gorgeous, well maintained, helpful staff, perfect housecleaning (they even wash your dishes if you leave them in the sink). The food at the resort is very good and reasonable in cost. The views are OUT OF THIS WORLD. Our villa had a private plunge pool big enough for 2 and a great place to have a glass of wine and watch the sunset. Watersports are extensive and free. We sailed and waterskiied every day, did water aerobics. The gym is small but has brand new Life Fitness equipment and beautiful views of the ocean while you are using the treadmill. We had two maintenance issues which were promptly addressed and corrected. They also assign you an Ambassador who is your "go to" person and helps you with anything that comes up as well as making reservations for restaurants or anything else you might need. The Ambassador was the one we called for the maintenance issues. Can't recommend this resort highly enough. For the person who posted about ants -- it is to be expected in the Caribbean, they are teeny tiny and if you keep your food put away and your dishes washed, no soda cans lying about, you won't get them in the first place.