Palma Royale - Bocas Del Toro, Bocas del Toro

I was invited to stay in Cancun on this spa that will open in december and we were impress. Is really beautiful. I will come back in january

I have to say everything was very nice. The staff was nice. Our room was beautiful as well as the grounds. I have to say again for this being my first trip to Mexico this is a good place to start.

We stayed there for a week and everything was ok. Maybe no 5 star hotel, but the rooms and the food where good. I liked the location, we where close to downtown Cancun, golf course and the hart of Cancun... where all the nights clubs are.

We went to the nichupte spa for our honeymoon and I can honestly say this is not a 1* never mind a 4*. Do not believe the reports that you see on internet of minibars,dvd players,watersports,bathrobes and 4 restuarants as you dont get any of these. The restuarants (only two buffet)open at different times have no labels on food to tell you what your eating and all food luke warm.My first day there I had a hotdog and 2 pieces of bread thats how good the food is.Snack bar only has hamburgers or hotdogs if they havent run out.They constantly ran out of beer,vodka and soft drinks etc. The beaches are man made so if your looking for caribbean sand dont go here also watch out for the alagators in the lagoon as no one will tell you about them in the hotel. No entertainment at all! Bar at night is in reception lobby closes at 11pm and they only have 1 cd playing all night. We only stayed here for 2days before being moved to another hotel which we had to pay $168 to downgrade to a 3* as this was the only option we were given by rep. 10 out of 12 people who checked in at same time as us also moved.Our rep was so unhelpful and arrogant. We will never go another holiday with airtoursas they ruined our honeymoon.

Just stayed here over the December 2007 holiday and had a relaxing and comfortable time. I would label this as a "boutique hotel" in Cancun, because no other place there can compare to it. If you want a large hotel, with lots of people, and kids running around, this IS NOT it! Elan is a lush and beautiful, with typical mexican hacienda style architecture. There are flowers everywhere! With 2 pools and 2 beaches you have plenty of space to relax, without the environment feeling like a hotel. It feels like your own Mansion! The sweets are beautiful and perfect for families. However, families with children older than 14. The are numerous fitness classes offered and water activities on the lagoon. I stayed for 1 week with my family and got maybe 6 bug bites(in reference to bug comment). Tough it up! Your own private, quiet lagoon! The people that work there are very happy to help you with anything, even though they dont ALWAYS speak perfect English, they dont at the JW Marriot either. Oh, and they just renovated the entire place after the hurricane came through. So its very clean and pristine. ENJOY!!

We went on a couple's trip to Hotel Elan last week, and I'm wondering if they are reading these reviews, because a number of the issues raised here have been fixed. yes, we did get a couple of mosquito bites (or actually, only my girlfriend did.. Do I smell or something?) It was kind of strange, since we were, save one or two other couples, the only ones there, and at first it felt a little bit eerie, but the privacy and the personal service we experienced made it totally worth it. The beach was definitely cleaned up, but it's on the lagoon side, and although I don't think there were tons of aligators at large in the water, it was kind of, well, full of vegetation and such. However, there were two very nice pools, one with a nice waterfall to go with it. Also, for the ones who complained about poor hygiene, it was definitely clean there now. Also, we had a well-filled fridge with water and soft drinks. The food was surprisingly good - usually, the all-inclusive places have only lame buffet (Did I spell that right? Maybe not.) services, but we were surprised at the quality of the food, especially at Mare Nostrum, the main dinner restaurant on the premises. Yes, the waiters were a little awkward, but the food was magnificent, and they had a good wine assortment too (I can honestly say that I had one of the best steaks of my life there, which was a huge and positive surprise!). Also, breakfast was cooked to order - I ordered chips and guacamole for breakfast, and they made it fresh just for me, which made me hugely excited :-) I know, my breakfast habits are kind of weird, but the point is, they can get mostly anything you ask for in the dining areas. There is, by the way, at least 6-7 dining places, but only three of them were open: The Palapa beach restaurant for breakfast and lunch, and the Mare Nostrum for dinner, in addition to the swim-up pool bar. They were happy to serve you by the pool area at all hours, but did not have room service. The service was great too - they were attentive and although - as mentioned on other reviews - the waiting staff's English wasn't always the best (the reception staff sounded like they had spent a lot of time in the U.S., so no problems there), they were very helpful and friendly. If you go to Cancun for partying and nightlife or for a family vacation with tons of kids, this place is certainly not for you. If you want absolute quiet and peace and privacy and time to read books and just relax, however, in a beautiful setting with flowers and fountains in a quiet little Spanish-style village, then this is definitely the hotel for you. We went with the intention of having a couple of days away from the noise and relatively high velocity of life in New York City, and this place, where you woke up with the wind whooshing in the palm trees and the birds singing, was the perfect retreat.