The Glidden House, Cleveland

Very clean hotel. Friendly staff. Doorman very helpful and polite. The only things that bothered us was a slow shower drain and the noise from the heater but, these were not to bad. The Hotel is beautiful and in a great location! Felt safe. Very nice free breakfast included!

What a pretty place. The rooms are lovely and it seemed to be clean. One problem we had was that there is a touch lamp in the room that came on by itself twice during the night, waking us both times. I had to cross the room to turn it off. I belatedly thought about pulling the plug (what can I say, I was groggy). The BIG problem, however, was at the bar on the first floor. I fetched us some drinks--top shelf liquor. I noticed, after a couple of sips, that there were about a dozen dead bugs in the bottom of it. So I took the drinks back down. The bartender was horrified. I figured the glasses were under the lights or something. She poured new drinks and I got in the elevator and noticed more bugs in there. I went back and we held up the bottles to the lights and nearly all had numerous dead lil buggies in the bottoms. I ended up choosing drinks that did not have bugs. But no effort was made to refund the drinks. I phoned, after our stay, to notify the manager, in case it had not been done. He said the problem was corrected. I hope they bought better pouring tips, because that's how the bugs were in there. And I hope they really did replace all that liquor, it would have been an expensive job. I hesitantly recommend this place. It really is nice to stay in a charming building that has history. But if you go there, ask them to hold the bottle up to the light before you drink.

We absolutely loved our stay at the Glidden House. Five star staff, excellent accomodations for parties and such an easy walk to the art, history and garden exhibits. Little Italy, just a hill away, offers a fantastic taste of culture both in atmosphere and food. Room was a bit small, but certainly large enough to sleep and it was very clean. So many other things to do in the neighborhood and at the hotel that we spent very little time in the room anyway. The included buffet-style breakfast was full of fresh fruit and the wait-staff was like no other.... I would say that this is the friendliest hotel stay I have ever encountered! I will stay again....and again. Surprisingly, we were also upgraded to a larger room that was not available at reservation time. No disappointment here at all.

We love the Glidden House so much that we decided to have our wedding there! It was absolutely beautiful, the staff is wonderful, and there's nothing else like it. An elegant, comfortable, and unique Cleveland landmark.

I have stayed at the Glidden House twice. I am not going back. The staff are absolutely rude. Housekeeping comes around at 8:30, and if you aren't out of your room, it doesn't get cleaned and you have to practically beg for fresh towels when that happens.. The place is beautiful and the breakfast is great.

The building is sub-standard, the staff doesn't communicate with each other, there's their moot - expect the unexpected - and I found taht to be true. The faucets leaked annoyingly so, and the decor is ainfully boring. I was over charged, argued with, and let down generally. Don't bother.

I have stayed at the Ritz in the past but no more. Good bye to the stuffy, dark, air tight hotels of yesteryear. The location of the Glidden House is the greatest. Nice dining facilities near-by. Love the airy boutique hotels, they are so up and comming. Staff and mangement were very helpful and demonstrated experience and enthusiasum. Even the guest were happy upbeat and friendly. I'll be back

Charming environment with a friendly european flair. The hotel has the B&B ambiance but the amenities of a five star hotel. The management and staff was very well knowledgeable and experienced on what is available to do in Cleveland. Exactly what I look for when staying away from home. I'm from the west coast and I'll be back! Good job!

Stayed here while my son visited CIM. Very nicely restored property. Rooms are nicely decorated and service was great. I enjoyed the hotel artwork and the tour of the property I got from one of the staff. Stayed in the winter but would like to go back in summer to see the attractions nearby.

The Glidden House is in a very nice area of Cleveland.Right next to little Italy, where we ate dinner at Guarino's. A lovely resturant. The doorman was extremely friendly and helpful and that started things off well. Everything exceded my expectations. There was a plasma tv on the wall 42" that my husband thouroughly enjoyed! We were upgraded to a king size bed also which was very nice.