Fantastic , relaxing, bargain hunting holiday
We have visited this hotel twice June 2004 & June 2005. We love it! The staff are superb, nothing is to much trouble. We bought some souvenirs and needed package to get them home. One of the staff, on his day off, not only sourced and bought the packaging for us but actually wrapped the goods!
When we went (June) you could buy a discount card (�20) and you got 15% discount on all your purchases (inc food and drink) at this hotel, at the 6 or 7 other hotels and at the shops on the the Laguna complex.
The hotel is right on the beach, with a great pool and fantastic massages given by local women at a much lower rate than in the spa. All the restaurants are good but the Banyan Tree is sublime. That's one of the great things about this area all of the facilties of the other hotels are available to you. you can catch a trolley bus a the lobby of the hotel and be taken to any of the other hotels for free.
There are elephants and elephant rides, boat tours of the lagoon, windsurfing, horse riding, sailing, ping pong, internet, pool table, the list goes on and on.
Phuket town is a taxi away but if you ask the driver will wait for you - we stayed about 4 hours and it cost less than �15. Phuket is a necessary stop for all your designer label purchases at a knock down price.
If there's a down side it's that all the Thai people seem to be massive Manchester United fans - I support Manchester City!!
Enjoy