Outstanding...simply outstanding
My wife and I made our annual pilgrimage to Vegas and on the advice of my Father-in-law stayed at the Rio. First of all, visually the hotel and casino floor is nicely planned. Before our arrival, my wife began to feel sick and we soon realized medical care was going to be on the docket, the staff arranged for a room for us early and contacted the house physician who arrived after a few hours. Tonsilitis, it appeared, had decided to vacation with us, but with an injection and a Z-pak, she was on the mend in short order and the weekend went well. The staff inquired about her the following day and couldn't have been more helpful. If not for the staff providing outstanding and caring Customer service, it could've been a mess of a vacation but we had an outstanding time and I can't recommend it enough.