Jiminy Peak, Hancock

This year for the first time I have a complaint. Not about the terrain, but about the accommodations. The lodge is getting run down.. Here is a list of our complaints: The front door to the unit did not double lock at night. It appears that the jamb “settled” so that the security locks do not line up with their receptacles on the frame. I pointed this out to a maintenance person but it went unfixed. We did not feel as safe at night as we usually did there. The door knobs to the bathroom are loose and ineffective. They literally hang in the doors and the locking position buttons do not really lock the doors at all. Therefore, privacy is compromised. The baseboard heating unit in the bathroom is broken. The control knob was on the floor and did not even fit back into place. The stove top does not provide proper heat to even boil water in a reasonably amount of time. My wife was very frustrated trying to use it. The coffee maker heating plate is broken. Although it does make coffee, it does not keep the coffee warm at all. The room was filthy. Yes, we did sleep a bit late (9:30 AM) but we did notify housekeeping when we left the room. In all these years (coming there) we never felt that the floors were not vacuumed till this year. We want to return next season. In fact, we even entertained the thought of buying something there since we come every year. But now, we’re not sure. Thank you for your attention. Hopefully, you can tell us that the inside will be kept up as well as the outside. Oh, one more thing: I booked early (your website) and yet was given a room on the “far” side of the lifts. I’ve noticed that even last year it was difficult getting a room nearer the lifts. Sincerly,