poor custimer service
our stay was average as we expected, as far as the hotel itself it was okay. pool, hot tub clean. room had left over trash from previous occupant. the worst part of our experience was the staff. not friendly.check in was okay. housekeeping was rude. checkout was very unprofessional. the staff member was sitting outside smoking while we waited at the desk. then we finally figured out that she was the one supposed to be working there, she did not even get up off the park bench. after returning home, we had realized that we had left two very specific items in the room in specific places. when we called to try to recover them, the staff (by telephone) was very unfriendly, like TOO BAD. she said we would have to call back the next day because housekeeping was gone for the day. when we returned call the following day, the staff lady told me to call back in a week. i explained that the two items were very specific in specific locations. she again said try back in a week. good thing for us both items are replaceable. our loss. however it is not recommended that you bring anything or misplace it because it WILL BE someone elses property.
