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PRICES FROM
$147/night

Staybridge Suites Austin Round Rock, Round Rock

520 I-35 S, Round Rock, TX 78681
 
 
 
 
 
 
 
HOTEL CLASS
 
 
 
 
 
AVERAGE USER RATING

Hotel Description

Located north of Austin, the Staybridge Suites in Round Rock, Texas offer spacious suites with perks like high-speed Internet, kitchens, free guest laundry facilities, and a 24-hour convenience store. For onsite entertainment, guests can enjoy a dip in the pool, a workout session in the fitness room, or an ... More
Staybridge Suites Austin Round Rock
Property information by Travelocity
 

Description

Located north of Austin, the Staybridge Suites in Round Rock, Texas offer spacious suites with perks like high-speed Internet, kitchens, free guest laundry facilities, and a 24-hour convenience store. For onsite entertainment, guests can enjoy a dip in the pool, a workout session in the fitness room, or an evening of movies with the family. The hotel's book and game library and video kiosk provide plenty of fun and educational resources for the whole family. Each morning, guests can enjoy a complimentary breakfast buffet with hot items. If you're headed out early, request the special On the Go continental breakfast and pick it up at the front desk. For other meals, each suite's kitchen makes it easy for guests to prepare a meal in the privacy of their own suites. The outdoor BBQ pavilion is the perfect place to stage a family picnic. For offsite dining, there are plenty of restaurants within two miles. Within a half-mile, guests will find McDonald's, Gumbo's (Cajun), Hooter's, and the Olive Garden. Two miles from the hotel, find the Salt Grass Steakhouse, Flores Mexican Restaurant, and Cracker Barrel. Origami Sushi is a short walk from the hotel. For added convenience, the hotel offers a gift shop, convenience store, guest laundry facilities, complimentary parking, concierge, tour desk, library, safe deposit boxes, a meeting room, and business center. Pets under 25 pounds are accepted with a non-refundable daily deposit. Please contact hotel for complete pet policy. For offsite excursions, guests will be able to reach La Fonterra Shopping Center in one mile, Texas State University in 15 miles, downtown Austin in about 18 miles, and the Austin Bergstrom airport in 25 miles. There are 81 suites on four floors available at this hotel. Studio, One-, and Two-Bedroom Suites are available. Standard amenities include high-speed Internet access, videocassette player, kitchen or kitchenette, hairdryer, iron, and ironing board.

Amenities

Air Conditioning (In Room)Newspaper (Free)Refrigerator
IronTelephoneTelevision (Cable/Satellite)
Microwave OvenNon-Smoking RoomsTelevision
DVD/VCRDaily Maid ServiceIn Room Broadband Internet Access
Coffee MakerTelephone (Voicemail)Kitchen/Kitchenette

Hotel Details

81 Rooms / 4 FloorsBuilt in 2001Electronic Key
Laundry/ Dry Cleaning ServiceMulti-lingual StaffSprinkler in Rooms
Pets AllowedSmoke Alarm in RoomsPhotocopy Service
Meeting FacilitiesComputer Use AvailableCommon/Public Areas Accessible to Wheelchairs
Business CenterPet Fee IndParking Area Well Lit
Fax (For Guests)Complementary CoffeeCommon Area Wireless Access
ATM/BankLaundry RoomRoom Service
Health ClubPool (Outdoor)
 
 
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Yahoo! User Reviews

Reviews for Staybridge Suites Austin Round Rock: 5
 
 
 
 
 
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Horrible Customer Service. DO NOT STAY HERE!!!!!!!
By ,
The bottom line is that if you need to cancel a reservation you better make damn sure that you give them 24 hours notice!!! We had to cancel due to inclement weather and they charged us for both nights anyway. We talked to management who refused to do anything about it. Normally I book at the Hilton where the service is outstanding! I will never contact this hotel ever again and needless to say everyone else that was attending this trip feels the same way. I am not talking about 1 or 2 people. I am talking about 50 people that were to stay there this weekend facing this same dilema.
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No complaints at all
By ,
Our stay in this hotel was great. Rooms were large and very clean. No noise. The personal went out of their way to accmodate us. The breakfast was very good--a large selection. The lady working in there treated us like her guests as well as the people at the desk. I will definitely return there.
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1 of 1 Yahoo! Users found this review helpful
 
 
 
 
 
Absolutely horrible management
By ,
Management was horribly rude and insulting. I don't even want to describe the encounter, but it's safe to say that I would strongly urge anyone considering this hotel to stay somewhere else. Clearly, the hotel's management does not understand the meaning of "hospitality." And managers are allowed to smoke right outside the front door?! What sort of an impression does that give about management's cleanliness and priorities?! It's a shame, because it is a beautiful hotel. But there are way too many other hotels in the area to choose from for anyone to have to put up with this.
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0 of 1 Yahoo! Users found this review helpful
 
 
 
 
 
Not typical Staybridge
By ,
During just one visit, car was broken into (hotel confirms they have no security cameras or security oprecautions of any type) and hotel did not even inform me; front desk clerk was asleep on another day; laundry room flooded; two doors where card key readers not working; phones not working at times ("they need to be reset often" is what I was told at the front desk); housekeepers failed to service room on a number of days; barbecues not working and; gate to pool not secure posing a danger to children. Chaos reigns supreme in hotel as front desk staff could care less. During one one 10 day stay I was subjected to food fights in the hallway by a little league team, drunken parties by the pool late into the night and some guy who left his dogs in the room barking for over 12 hours. Front desk unwilling to do anything about anything. The rates charged to people are all over the map and simply depends on which clerk you get on the given day you check-in. Initially I was shown a large room with separate bedroom. Then checked-in, paid and was given a key. The actual room I was given was radically smaller and not even a separate bedroom. Clerk explained, "we always show the largest room". Need I say more. Stay away from this place at all cost.
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0 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
VERY unprofessional staff
By ,
The night I went there after checking in around 8pm and listening to all the chatter of teenage drama. I went back down late in the evening and spoke with the night lady(11:45pm or so). Just as unprofessional. She wore cut off blue jeans, no shoes and a black shirt that said a totally inappropriate saying. Something about 'the color of a humans body part' I'm sorry to even be typing this. She was an older black woman and I'm sure to her the shirt was funny but not to me or my 13 yr old daughter. I called front and was on hold for about 6 minutes, it said wait someone will be with you, when no one came I went down to front and never saw anyone, this was about 1:15am. When we checked out the whole lobby was in kaos a team of some sort was there and they did not have adequate staff to cover. The price was differrent then what was quoted and I was just overall disappointed with the atmosphere.
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Staybridge Suites Austin Round Rock
520 I-35 S, Round Rock, TX 78681
 
 
 
 
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