Quality Suites Tulsa, Tulsa

I stayed at this hotel with my husband and my son. We had a blast, it was a nice way of running away from routine. The room was clean, and the Hot Tub was great. My son had so much fun in the pool. I would'nt hesitate to go back.

Hotel was ok, the staff weren't really friendly, and we never did get the towels we requested from housekeeping instead of them cleaning our room. The room was a nice-size. Parking was scarce. My main disappointment was the 2-person hot tub. I researched a lot to find this feature and paid extra for it. Most of the hotels advertising a 2-person hot tub showed a picture of a legit 2-person hot tub, so I assumed this one was the same even though it was the cheapest of all the rooms stating they had a 2-person hot tub. The tub was actually a jacuzzi that two people could crunch up into, with very few jets. A hot tub & a jacuzzi/whirlpool are two different things and I felt their ad was misleading. I should have know when there wasn't a picture of this special tub that it wasn't right, but it was one of their highest priced rooms and I assumed it meant what it said.

On very first glance, this room appeared nice & just what we were expecting...after only a few minutes, it became apparent we were wrong, there were cherry stems in various places, a suspicious stain on the sofa, there were stains on the sheets and the walls. This room was just plain nasty, the air conditioner was noisy and did not cool well. To top it off, the manager was extremely rude to us about it. I will never stay at a Quality Suites again.

This hotel was great. They allowed us to check in a hour early without any problems. The room was nice and clean. We had two tvs, a microwave, and a refrigerator! Much more then you get at any other hotel. The indoor pool was clean and warm, which was great since it was snowing outside. On top of it all the price was decent. I would highly recommend this hotel you won't be disappointed.

Not even a hello when we checked in, and to top it off, after making reservations for a 2 person whirlpool bath in our room, we find that our room was given to another party, but they apoligized for the mix up and gave us a handicap room. To our surprise no whirlpool, when I complained the girl at the counter said that I could have a refund; (leaving us driving all over trying to find a room, I don't think so!) when asked to talk to the manager I waited at least ten minutes then was told that I didn't reserve anything but a king size bed, I guess that when my confirmation sheet says corner room, close to ice machine/vending, whirlpool bath, corner room it just meant that's what they offer at there hotel, at least that's what the manager said (please, I am not an idiot) and when I got angry and through my pen on the counter and refuse to leave I get the police called on me. When you reserve a room, do not pay attention to anything that you are reserving, because they don't care. They are right and you are wrong, no exceptions, no sorry's, no accountability for their mistakes, I would have been happy to stay if they just would have apoligized and gave me a discount, but that was out of the question; they did nothing wrong (except give our room away and say I'm sorry for the mix up). Sorry until I complained, and then it was just that I was an idiot to believe that I booked anything except a king size bed. I just wonder why all of those individual boxes that tell you sofa-bed, coffe maker, internet, and the other boxes say other things, like iron and ironing board, or refrigerator/microwave, high speed internet; it just doesn't make sense to me, maybe I was RIGHT, and they were wrong, but here the Customer Really Is Wrong!!!

Our first room had a great lay out...it was a suite with a T.V in front of the couch and another T.V in front of the beds, make sense right? Well that room had a VERY noisy air conditioner that seemed to not be blowing cold air so we asked to move...first they moved us to a smoking room...then to a room that the T.V. for the sitting area faced a narrow wall, if you sat on the floor and turned your neck you could watch T.V. The couch was simply near the beds, not a suite. We left.

It is right next to The Cracker Barrrel and Pizza Hut. It is so close to the Tulsa Transit Depot that will take you anywhere in the city on clean buses all day for 2 people on 6 bucks. Hot tub though small works like a charm and the pool is SOOOOO warm. Exercise room in defunct but with the breakfast and the views of the thunderstorms it is all gravy. Good taxi service is close 918.402.8603. I am writing this from the room on the free wireless watching one of the 2 tvs in the TV room part. Fridge and microwave work well and I think I'm off to the hot tub!!!!! Asta la' Pasta