Cofresi Palm Beach Resort, San Felipe de Puerto Plata

The resort staff was polite and responsive. The grounds and pools delightful. The foods was very good and plentiful, and drinks fine also. If you have trouble walking or stair climbing, the grounds are large with some staircases. We enjoyed it. It is our second visit to Puerta Plata and since we last went in May for our son's wedding, and since he now lives close by, we will be vistors to the Dominican Republic again. Can't beat the weather, especailly during a feezing winter!

I was there for a night buffett bad, a la carte restaurant small and full at 8:30 pm, pool derty and full the beach a mile away,the transport to one place to the other dream on to move around.

The resort is big and the landscape was pretty. Some of the people were nice while others were disrespectful. Its run like business all through. The timeshare people took our first day trying to get us to rent bungaleows and to become a property member. The only coconut we got was from a Gardner who sneaked and sold us a coconut from the resorts tree in the bush. There were bugs in the food and in our room. I have pics to prove. Customer service was horrible. We complained on monday and they didnt change our room until Friday to a room that had a plastic bathtub. My wife started breaking out and itching because our room wasnt clean and had mosquitos in it. There were real tiny ants running around by the bathroom sink. You cannot sit on the beach itself because alot of seaweed washed up on it. We had to sit some distance away. We spoke to few other guest at the resort and one guy had to be taken to the hospital because he got sick from the meat that he ate on his first day there. The medical expense was out of pocket. We definitely should have read the reviews before we decided to purchase this vacation from cheap caribbean. We sure did get cheap service from the hotel!! Be very careful before you decide to waste your money at Sun Village.

My girlfriend and I just returned from Sun Village and while I wouldn't rate our experience as "horrible" it definitely had several glaring negative aspects. For positives, let me first say that the grounds were beautiful, lush, and well-maintained overall. We had no real issues with bugs or flooding (as some other reviewers have mentioned) and our room was decent. The pools were all quite nice and clean, but we only found one adult only pool that had a "deep end". The other pools were all 3 feet deep maximum and usually populated with noisy children. On that note, this is definitely more of a family resort than a couples/adult resort. Overall the staff were helpful and friendly. The juice bars were a nice option and offered blended fresh fruit drinks. Now the negatives - The food was practically inedible. The Malibu buffet was substandard buffet food by any standard, and the "healthy" options were all sauteed in gallons of butter and very greasy. After the first night my girlfriend relegated herself to a "juice only" diet for the remainder of the stay. We did find that the food in the reservation-only restaurants (Lemongrass and Citrus particularly) were passable, though not outstanding by any means. - The drinks were deplorable. The wine was as bad as any one dollar bottle of swill one would get at a local liquor store in the States. They had only one label for ALL alcohols ("Classic" was the label) and no top shelf options whatsoever. We ordered a triple shot gin and tonic and barely tasted a hint of gin and that taste was "off". Basically the drinks were so bad they weren't worth the effort. We were baffled by this. It seems that they should at least have had some major label top shelf liquors/wines/beers that we would gladly have paid extra for. - As I mentioned previously, the room was decent (and we spent more time there than one would hope on a vacation) however, the power went out EVERY DAY for 3-5 hours, usually in the middle of the day around noon. When calling the front desk we were told that they were "replacing some parts" which I cannot say for sure wasn't true, but we got the impression that they were doing this to save on the electricity bill. Made little sense considering noon til 4 was the hottest time of the day and the time when many would be taking siestas or relaxing between activities. - The beach was scenic, however NOT for swimming. Unfortunate since swimming in the ocean was one of the things I looked forward to. The water was not crystal clear, which I could have lived with were it not for the large treacherous rocks that one stepped into literally 5 feet past the shore line. I attempted to swim past them to see if conditions improved and found that the beach was shallow and rocky as far as 50 feet out. I quickly abandoned this plan and stuck with the pools (which were nice as previously mentioned). - The staff was indeed helpful and friendly, but the "tour of the grounds" we were told we'd be getting was a simple 3 hour time share pitch. Despite saying clearly several times that we weren't interested and weren't in a position to pay $17,000 for their plan, the pitch became more high-pressure and we were ushered to a higher-level salesman who basically implied we were stupid to not take this "deal". - Another huge negative was the fact that ANY of the activities we were told were included were $50-100 extra. Had we been prepared and told this, we would have been prepared to pay it, but this was not presented to us this way. No snorkling. No jetskiing. No horseback riding. No kayaking. No windsurfing. Hence the fact that we spent a fair portion of the days hanging out in the room, reading and watching television. As much as we love swimming, one can only do so much of it. Especially when there are no appetizing meal or drink options.

The resort was beautiful, but that's the only positive thing. The food was so bad that I actually couldn't wait to get home by the second day! I could barely eat anything without getting sick and I actually dreaded getting hungry! DO NOT go here if you enjoy eating! I have been home for a week now and am still getting sick every time I eat. I can't stress it enough how bad the food was!!!!!!!

It was such a relaxing trip. The pools were relaxing, the food was good and the drinks were fantastic. The staff was amazing-friendly and entertaining. I will be sure to go back soon.

As l got off the bus on an incredibly hot sunny day l was greeted by a smiling staff, cold water and lemonade. The lobby reminded me of the inside of an Egyptian palace, trees, flowers and birds. Check in was ultra fast, l was unpacked, settled in and in the swim up bar pool in less than an hour. The view is breath taking, from the pool l could see the mountains and the ocean. Cute little hummings birds were flying around and making such a nice and exotic sound. People were tanning, swimming, laughing or just relaxing in the shade. My first meal was at the all you can eat and drink at the buffet, again great staff and great food and drink. My room was awesome, clean, spacious and what a confortable bed. Great night`s sleep. Spent the next day at the beach. More great fun, food and drink and yes also some spanish lessons ( free).The beach was clean and well supervised. You can also exchange money at the resort, get a haircut or styles, a manicure, pedicure and work out at the gym. Even, tennis anyone? I got a lot, more than expected for my money. The only downfall was that there were a lot of pesty time share scouts but with a firm NO they would leave you alone. l would highly recommend this to everyone but please get ready to use the stairs as it is built upon a mountain side.

This place was amazing! Let me break it down to explain BEACH: the beach at the hotel wasn’t that impressive...but if u just want to tan and don’t want to get in the water...its perfect because the water was kinda murky looking but they did offer excursions to a place called paradise island...the water was crystal clear and it was an beautiful beach...although it was a 3 hr drive plus a 20 min boat ride to get there from the hotel...it was soo worth it POOL: they have so many pools available and the pools are sooo big that you never feel like people are on top of you. the only complaint i had was that the pool next to the swim up bar sometimes was dirty, im just guessing bar and pool don’t mix because i found myself complaining about something floating in the pool at least 3 times...but other then that the pools were pretty good. FOOD: The food was really good. If you want to do A la carte dining you have to make a reservation every morning...they say you don’t have to but it is recommended. They had three a la carte restaurants sonora ( mexican) citrus (italian) and lemongrass ( asian) out of the three i would have to say sonora was the best. The service was quick and the food was great! We went 3 times because it was just that good! Citrus wasnt that bad our first experience was awful it tooks us 3 hrs to have dinner...the service was extremely slow but the food was good. The second time we went it was the complete opposite. It was fast and we didnt have to wait 1hr to get our appetizers! Lemongrass was awful...they started off good because about 5 mins after ordering we did receive our appetizers but an hour later we was still sitting there...with our empty appetizer plates. We complained to our waiter that we waited for about 1hr and still didnt have our entree...5 mins later we are handed uncooked wontons. In short...we walked out. The food smelled good but the service was really really bad we ended up eating at the buffet (malibu). The buffet by the has great food as well ...but heres a tip. Before you order your food and if your the type of person who doesnt want to spend 3 hrs eating dinner...politely let the waiter know that you want speedy service because every time we did that in citrus...thats what we got..if you sat there and let them take hours to serve you… they assume you have no where to go...thus keeping you waiting for your food Nightlife: There isnt any...seriously they have little shows around 9 up until 10-10:30 but after that there isnt really anything to do( unless you go off the resort into the casino or go to see a show…I recommend bravisimo. its like a cabaret/las vegas type show…it was really good) On the resort, they have something called a disco...and walking by it with the music blasting and the strobe lights you would assume a great party is going on...but when you go inside you see...not one soul in there well except the bartender! ROOMS: The rooms were really nice and spacious, the maids always kept it spotless...even though sometimes the maids didnt clean the rooms until almost 4 in the afternoon. The balconies are nice to have but the fact that you dont have an ocean view...just a view of trees...is kinda upsetting but its nothing to complain about SERVICE: overall it was good all around everyone always seemed willing to help. i never sensed an atitude or an unwillingness to answer questions. In general the dominincan people are known to be friendly and thats what i experienced there Overall it was a great trip and i would definetly go again to DR but maybe to a different resort because the nightlife sucked and im not the type of person who wants to be sleep on vacation by 10 , but other then that I highly recommend this resort.

I have never heard so many different opinions on one resort..It goes from one extreme to another..I am looking forward to my trip there this fall...I will give my review when I return. By reading all the reviews one would be so confused in making a decision based on what she or he read

Terrible service; bad food, nasty drinks; mildewed rooms; inattentive staff; hidden fees; dirty pools. Spend your money and time elsewhere.