Palace Casino Resort Hotel, Biloxi

Everything was so clean and nice. Even with the Katrina distruction Ya'll were so accomodating, polite, and very helpful. We had such a great time last year. We had a corner room with a great view of the bridges, even though they were not repaired yet, you can still see the beauty. See you next year!!

we liked everything we had a great time the rooms were great and all the employees were great

Going into this hotel, you can learn to love it. Security is great, food is fantastic, the rooms are imacculate with everything you need to get a goot night sleep to just lounging around.

Good PR should accomadate all customers. Many casinos have a non-smoking area. We have been going to the Palace ever since it was opened, but NO MORE!! I am sure most of the smokers will go else where now.

Loved the non-smoking concept and the clean deco of a new hotel but it was not handicap friendly. The handicap roll in shower was only 12 - 18 inches deep rather than the average 30-36". The shower drained onto the bathroom floor, (it was designed that way with an extra drain in the middle of the bathroom). This was not good for a handicap person. WET FLOOR! The shower was not wide enough for a shower chair. If you are a caregiver or handicap - stay somewhere else - too many safety issues with the shower for the handicap. HANDICAP BEWARE. Very Bath design for handicap but a great hotel with average sized rooms.

The room was spotless and the service exceptional. I appreciate the in-room coffee service as many hotels have phased this out forcing guests to purchase high-priced coffee from coffee stands. This was a great place for the money. Parking was convenient and security was visible. My only complaint was the extremely smokey casino. there was not enough clean air flow to offset the tremendous amount of smoking in the casino. A flat panel tv would be a nice upgrade.

loved everything, room was great, food was great, and all of the employees are very friendly and helpful. We are planning on coming to stay every other month. thank you see you soon Cynthia DiBlasi

Hotel was clean, employees were helpful and friendly, rooms are comfortable, and the smoke-free policy is the greatest. The only downside to our four day stay and this is minor is the temperature in the casino was very uncomfortable. A jacket or sweater was mandatory. We visited two other casinos. One we immediately turned and left and the other we stayed about ten minutes because of the smoke. We will definitely return to the Palace.

i did not like the machines i feel there was not enough variety. i did not like the entrance we had to take two children through the casino to get to our rooms. we had requested adjoining rooms. one was located on the 5th floor the other was on the 9th floor.

Much improved. Before Katrina it was a 5 star casino/resort, after it was a 1 star. They have much improved on promotions, service, hotel and food. If they can improve and open the new casino by mid 2011 I will make more visits but right now I spend more time at the Beau