Crowne Plaza Commerce Casino, Commerce

just finished staying at the Commerce Casino, and I have stayed at this hotel before. I am constantly on the road and stay at hotels about2/3 of the year and I am enrolled in the IHG Priority Membership (IHG owns the Holiday Inn chain and Crowne Plaza.) I booked my room for my four day stay online 3 weeks in advance. Upon checking in I had to wait 20 minutes (my room was not ready, and it was after 5pm) As soon as I got in my room maintenace came in and took my refrigerator (even though there was nothing wrong with it, and they did not replace it during my stay.) I did not receive my complimentary morning paper during my stay. I went to the Sports Bar on a Sat night and they were showing the UFC fight which was a plus...however as soon as the fight was over they kicked everybody out even though they paid $10.00 to watch the fight (many people were still eating their dinners and finishing their drinks...security did not care and kicked everyone out of the area) I guess they used this part of the sports bar as a dance floor on the weekend, but they were very very rude...other customers were talking amongst themselves too about the treatment. 2 to 3 nights a month I also use this Crowne Plaza to house members of my work during a weekend stay. It is ideal for my company based on location...but I expect more when I'm blocking off 35 rooms per stay, there are other hotels. I beleive the emphasis at this hotel is the Casino and not the traveler.

Commerce Hotel & Casino is a great place to visit if in L.A. The gaming is great and the rooms are fantastic. My husband and I visit often from San Diego. The spa is also great. Every time I go there which is about once a month sometimes more, it is clean. I never had any sort of bumps, been there 100 times. The rooms are spacious and service is good. It also has great night action. Comedy club, dancing, sports bar V.I.P. lounge and any level of poker game you like. On a scale of 1-5 this place is a 5.5. Parking tip: park in valet. It is right in front of hotel check-in and they are very fast when you are ready to pick up your vehicle.

I think the hotel was very nice, clean and comfortable the beds and pillows are great and the staff is very nic AVOID the spa - the manager is rude and nasty,actually entered the women's spa to scream at the women working there. The spa is not clean,I have bumps all over my body from the treatment and I will never go the spa again but I will stay at the hotel.

I stayed 4 nights, 10-30-06 to 11-03-06, for business. Rooms were clean, the floor I stayed on was quiet, they even give you a sleep pack (ear plugs, lavender spray, a sleep CD (tells how to to get a good night sleep as well as having soothing sounds), and a eye shade. Microwave and fridge. Bathroom was fairly new and clean. Room also had built in iron and hair dryer. Negative: There are 2 packing lots and both get filled up quickly after 4 p.m. VIP parkers and valet parking are options. Valet only cost $2, but I tend to go in and out alot. I say it's about a good 10 minute walk door to door, when you have to park far. The location is pretty crummy in terms of not much to do around the area. It's the city of "Commerce" for god sakes. Some fast foods. But of course you can drive toward Monterery Park for better stuff. High speed internet cost $10 per day, not bad.

Overall, a very nice hotel and very worth the price. It is clean, quiet, staff is friendly, and the restaurants in the hotel are very good. However, if you need to commute to downtown LA, think about another hotel. It took us over an hour to go about 15 miles.

i was down in the area on business..this hotel was recommended by my workplace..i wasn t disappointed

very clean with all the foot traffic, courteous and helpful staff..easy check in and out..

i never like d fried chicken befor..but after tasting the chicken]
in the buffet im hook d..im planning another stay in southern cal.
soon and im going back for the chicken alone..the wife is excited
to see and taste what ive been raving about all year everytime the topic of *favorite chicken* brought up

i would have given a 5 rating had the parking been closer