Traverse Bay Inn, Traverse City

Although the location was acceptable, and the price was very competitive, the staff was less than helpful when we informed them about the dozen or so mice that were eating the food in our kitchenette. And to add additional insult to injury, no staff is on the property between 10:00 pm and at least 8:00 am to help with the problem. We eventually left to go sight seeing for the day at 8:00 am, and were scolded by the desk clerk for not informing them of the problem in a timely manner. Additional issues were the staff lack of knowledge about the area, and room phones that only called within the hotel (making necessary our own cell phones for even local calls). The bottom line is this... We most likely will return to Traverse City, MI for future vacations, and we will certainly NOT be staying at the Traverse Bay Inn.