Hawthorne Suites
By Mellisa, 04/29/07
My family came along on this trip last weekend, and when check-out time came, no one wanted to leave. The front desk guy was nice enough to offer us the same rate we'd paid Friday and Saturday for a Sunday night stay, even though it was a nearly full house. But one of the unique facts of this job is that I rarely get to stay in one hotel for very long before I have to move down the street. So, the hotel offered to physically walk our bags down three blocks to our next hotel so I could return to my meeting. Nice! Now, that's customer service. Love the Customer service of this hotel, Hot Buffet Breakfast and Location.
