The Westin Lake Las Vegas Resort and Spa, Henderson

Had a great room and the view outside was spectacular! THe desk made us feel welcome and we talked to them everytime we left the hotel. Only thing i would suggest is booking this at SweetHotelDeals. N e t

My wife and I booked our anniversary vacation through Priceline.com We entered a rate and the level of quality we desired. (Stars.) We knew it was a gamble on the Hotel but we still rolled the dice. The result was Loews Hotel and Resort in Lake Las Vegas. My wife was excited. What a perfect place to spend our Anniversary. A room with a lake view, We had visited the area once before and wanted to come back and stay. Everything seemed so right. Once we arrived and checked in we went to our room expecting a view of the lake (being in lake Las Vegas you really want to see that from you room.) We had a view of the PARKING LOT and a golden dried grass golf course. We hadn't unpacked the car so it was nothing to go down to the front desk and ask about our room. I explained that we were on our anniversary and we accepted this resort because of the romantic lake view. The Guess service clerk exampled that the Hotel DOES have rooms over looking the lake, for an extra $30.00 per night. I kindly ask to speak with a manager. I spoke with Jessica Torres: Front Desk Manager (702.567.6000) who explain because We booked out room through Priceline and we paid the lowest rate we didn't qualify for a room with a lake view without paying extra. She politely asked if I wanted to pay. My wife declined. That was our 1st and major issue. The next issue was when I went to unload my car. The Bell hop at the front door allowed me to stand in the sun with my bags for at least 5 minutes. In fact I had to flag him and ask was I suppose to load my own bags? The third issue was a bit odd. In our room while trying to write this review, the Internet connection goes out, both wired and wireless connection. Strange days at place that is suppose to be 4 star resort. The Tech support suggested that it was the cable in our room, although there wasn't a wireless adapter sending a signal in the room. It was the "Cable". My wireless connection works just fine "outside" the room. Maybe it was us, maybe our expectations were too high, we did think that a resort in Vegas without a Casino, SHOULD offer a bit extra in room quality and service, maybe we didn't look the part OR the hotel staff felt our business wasn't worth saving. Our room was prepaid and non refundable, if only we could had just walked out telling them to keep the money and relocate to the "Strip". One thing is for sure, this place is NOT worth what we paid. I own my own business. I understand that the customer isn't always right, but that should stop them from having an enjoyable experience. All we were offered was 2 free drinks at the bar for our Anniversary. Finally - allow me to add, I'm writing this review in the lobby only a few feet from the front desk, this place makes a clear and present difference between what they deem "Normal" customers and "Priceline" customers. Be fair warned and well advised; The Loews Hotel and Resort IS NOT a 4 Star accommodation. Oh and the pool hours are from 8 to 8 who closes their at 8 pm in Las Vegas?

The hotel is a nice pueblo style resort with great accomadations. Dont be surprised when you go to the "beach" at the lake, you will soon find the last thing you want to do is go swimming in it. Dont waste your time at the lake, stick with the pool. The casino is very small when compared to the traditional Vegas hotels. The far distance makes the cab ride expensive, and thus expect to spend all of your time in Lake Las Vegas, and not on the Strip. Godd value, clean and comfortable stting!

If you want a great get away, Lake Las Vegas/Montelago Village & Loews is a wonderful and relaxing place to visit. The village was alot of fun! Bernards French Fusion cuisine was a great meal and a good price. The bands at each of the bars were fun. Jam-eoke, which is Karaoke with a live band and your own back up singers was a hoot. Don't beleive what you read about Lake Las Vegas being a ghost town. While, like most vacation/resorts in this country are slower, this is still a lively and viable place to vacation!!! ( Although the residental developer has filed for bankruptcy, the hotels and villages are not part of that issue) The cobblestone streets and benches invite quiet and spontaneous conversations amongst friends, old and new. We did a Sunday brunch cruise on the lake. Also took a drive to the Hoover Dam. Lake Mead and all of the boating/biking activities are minutes away from Lake Las Vegas. The Loews has an awesome kid friendly pool that was packed! The water slide was great!!!! I loved Lake Las Vegas and look forward to going back. This place feels like Europe and way less time to get there!

The staff was not very friendly, the grounds are in dis-repair...I was severely disappointed to say the least. 30 minutes to strip, $75 cab ride from airport. Not worth the cost. Stay closer in

Seriously beautiful setting. Great if you want to escape the trappings of Vegas but still be in reach. Rooms seem a little small ( or maybe they're just stuffed with too many soft furnishings and the you cant open the windows beyond 2 fingers - hello???) Now the CLINCHER. Fantastic grounds BUT you cant swim before 8am!! or after 7pm. Hey Guys!. What about those of us who are on business??? People who care more about health than stuffing their faces with bagels at the cafe ( which by the way over looks the pool). How about this?? Reverse the hours: Cafe 8am to 7pm Pool 6am to 10pm.!!!! A small step to help address the growing weight issue in this country!! Hmm.

This was a perfect birthday present for my girlfriend.We have been all over the world,and nothing can compare.We want to thank the hotel staff, and the spa staff.We will visit very soon,maybe for a wedding package. Thanks, Vinnie and Karen

What a great experience. Everyone is a high roller here. Staff remembers your name and goes out of thier way to make you comfortable. The concierge made all my plans and couldn't be more helpful. I want to come back!

When I was searching for a place to stay in or near Las Vegas my primary criteria was that a tennis court would be on the property or nearby. I phoned Loews central reservation and spoke to Greg who *guaranteed* me that a tennis court was on site. I asked him three times and said that it was the one thing I wanted to do on my vacation with my husband (sans kids). Three times he said yes and I booked a reservation. Upon arrival I saw there was no tennis court (there is a sport court with bball and badmiton) and complained. From my complaint I got a call from a supervisor who offered nothing but "I hope you had a nice stay". Pathetic. The spa is pretty low-end (in spite of the fancy look on the website). No steam room and the massage was not on par with other resort spa experiences. This is a fine place for a family vacation, crowded pool with lots of toys and a slide for the kids. I definitely don't recommend for an adult r&r. However, the nearby golf course, Reflection Bay, was lovely, albeit steep green fees.

I love the landscape and overall beauty of this place. The rooms sit on a hill overlooking a lake with the mountains to the back of you. They also have lots to do such as golfing.