Days Inn Norton Va, Norton

We were supposed to stay at this hotel Sunday night through Thursday night. We called the Thursday before our stay and canceled our Sunday night with the woman working the front desk. When we arrived at the hotel on Monday the front desk clerk couldn't find our reservations. After fiddling with the computer for a half hour he finally told us that they had canceled our week's reservation on Sunday after we failed to show up. Also the hotel was now booked full and had no rooms to give us. When we finally talked to the manager and told him we had canceled Sunday he started raising his voice at us and basically calling us liars and told us "What the hell do you expect me to do about it?" You would think the manager/owner would be a little more courteous, considering it was his front desk person who made the mistake that left us without a place to stay.

WE HAD A GREAT STAY. EVERY ONE WAS SO FRIENDLY AND NICE. THE ROOM WAS CLEAN WITH PLENTY OF TOWELS ECT. WE WILL BE BACK.