Herbert Hotel, San Francisco

Location is good,room is clean but bed bugs problem. Service is very awful. Yeah it's cheap rate but I got a lot of Bed bug bites... I'll never come back.

I liked the fact that it is not a chain hotel. The room was clean and large, of course we had a "suite". Also the furnings were not typical hotelesque, it was more like Ikea does a hotel room. The entrance was confusing but if you look at the number on the building for verification you will see that the entrance is for a Betty Boop Dinner and the Hotel. It was convient to walk just down stairs and have breakfast with out having to go on the street. The location was great just down the hill from Union Square and just up the hill from where the cable car route terminates and there is a turning table there. The bathroom and all fixtures were fine, except actually the shower head which seemed to spray everywhere but on you. As for the windows there was no way to really open them but so what it would have been noisy anyway.

I was booked into this hotel by my corporate office, and they have spent the last two weeks apologizing. The entrance to the hotel is through the "Betty Boop Diner", so finding the hotel is a challenge, especially as it's in the heart of the Tenderloin, and you have to fight your way through street people to even get to the doorway once you find it. The rooms have no air conditioning, and the windows discourage opening for fresh air (you can't be sure what else will come in). The bathroom had a drain in the floor with standing water in it (apparently they just hose the room out - I would've been afraid to take a shower in bare feet); the ceiling above the radiator was covered with what appeared to be black mold; the building brace running through the room had 2-inch thick dust on it; the "bathroom" sink was right next to the bed, outside the bathroom. I would not be at all surprised to find out that the rooms rent by the hour, or that a couple of them were inspected by CSI.

Great value. In the middle of everything and very cheap.. Great quality for the price!! It is located right at the Cable car stop and not to mention the proximity to the BART. You can easily walk to the Ferry Building as well. It is just a great location for the price..Will go back again...

The Herbert Hotel is one of my little secrets in San Francisco. For the price they charge per night, I believe no other hotel can beat it! It's literally in the heart of Union Square, near the BART station, and within close proximity to the best restaurants and clubs. The decor and service is excellent as well. I've already recommended this hotel to 2 friends and I've heard great things as well. Keep up the good work!

Right downtown, surrounded by shopping restaurants and nightclubs. Friendly and accomodating staff.