Super 8 Naperville Aurora, Aurora

I had reservatons set for the 27th and the28th of Sept 2012 The manager i spoke with on check in we had some issues with my card and told her i would be back to check in. She after i left canceled my reservation and when i came back to check n the clerk could not find it but checked me in and was to put in comments that I would be paying for my rooms with my card the next morning. The Comment did not get in there and Then the manage put 3 authorizations on my card totaling over $500 for onlya 2 night stay then after all said and done i was charged on my bank account for 3 days not 2 and had to go show the manager the reciets and she insisted she only charged me for 2 nights but i clearly had 2 reciets ad 3 seperate charges on my card and she still disputed the claim and would not reverse one of the charges and there it still 3 seperate charges for 86.11 for a 2 night stay now i have to file a disput This manager cost me my week end with the over charge of the authorization and then the over charge of my stay this is BS

I booked this hotel for my family who came from overseas to attend my wedding. This hotel offered the best discount for a weekly rate and also gave us a deal with a wedding rate for guess who only came for the weekend. I did extensive research and visited a dozen hotels before settling on this one, so I can say with confidence that this is the best deal among all the hotels in this area that have a breakfast and a pool (those are my two major requirements for my hotel stay to seem worth it :)). Granted, the pool is tiny, but since I cannot swim, it is perfect for my needs. It was very busy during the weekend, but we had the wedding during that time, so we would not have had the time to use the pool anyways, and on those days when we did have the time, it was all ours. The hot tub was a little bit too hot, but when we asked, the staff turned down the temperature a bit. The staff in general was great, very polite, very attentive and accommodating. The rooms were a decent size and well furnished, with a fridge and a microwave - much more expensive hotels in Naperville do not have those - trust me, I've done my research. The bathrooms were clean. Also, among all the hotels that I looked at (in the price range below or around 100), this was the only one that had actual queen size beds, not double beds posing as queens (I measured in inches - I know, I can sound obsessive, but my family had to stay there for a week, and I wanted to make it as comfortable for them as possible). We had three rooms for seven nights, they gave us new towels whenever we asked (yes, those towels are terrible quality, but if you use a new one each time, it's manageable), took out the garbage when we had agreed and left us alone when we asked to be left alone. The breakfast was ok, mostly carbs, only eggs for protein, could use an addition of yoghurt or something like that, but we all had our fill each morning and were fine. Overall, everyone in our party was happy with the stay, and we would stay there again in a heartbeat.

the personnel is quite friendly and accomidating. we have stayed there for about 5-6 yrs now when visiting aurora. our visits are usually for 1 week at a time. it is always clean and recently they have done some updating with their rooms so it is really nice now. their breakfast can't be beat, lots of items to choose from and they always have fresh coffee on hand, which is a personal favorite of mine. the pool is small but it works for a few people at a time no laps, though. would recommend it to anyone we know.

We recently took the Fam there for a little get-a-way.. We had a non-smoking room. It was nice & clean. The pool was smaller than what we expected but it was great for us!! The Hot Tub could have been a little hotter but it hit the spot for the most part. All in all it was a nice stay & we had a great time & we will be going back very soon!! I loved the fact that it was right by IHOP if you didn't want their Super 8 breakfast (which was decent) & it was by any store you thought you needed to visit thru-out th night in case you forget anything.

Stayed here several times over the last 5 or 6 years. Great location. Nice contiental breakfast. Don't use the pool so don't know how it was. Rooms have always been clean. Very helpful front desk people. I highly recommend it to anyone staying in Naperville-Aurora area

Desk staff was rude, provided very poor service, room smelled heavily of smoke even though a non smoking room was requested, room and furnishings were dirty and shabby. Bathroom had dirt and mold in corners, towels were worn. Free breakfast consisted of watered down juice, lukewarm coffee and stale muffins and pastries. Super 8 used to provide a comfortable stay at a reasonable price but no more. Never again a Super 8 Motel.

We have been there twice--the first time, the pool was broken, and the hot tob as well. This time the hot tub was cold and the pool was disgusting. Both times, we noticed the place was FILTHY! To top it off, this time around, police were roaming around arresting people. Needless to say, we got our money back and we will never return!!!

I have stayed here before and it seems like the quality has gone down. The pool area needs to be cleaner. Two mornings there was no milk or juice provided for breakfast!! A broken light by the elevator was not fixed during the six days that we stayed here. I do like the computer that is available for public use.

Friendly service and clean facilities and rooms. Great stay for business travelers. Computer available for guests at front desk. Pool was not the cleanest and fitness center consisted of one treadmill that did not work but staff informed me that they are getting new equipment. Would definitely stay there again.