Only allowed check in at 4pm++
By A Yahoo! Contributor, 12/20/07
We stayed at Capitol between 15-16 Dec. Here is my review of this hotel:
(1) Great location - situated besides Sungei Wang (lots of latest young people's things) and Plaza Low Yat (IT products). 5mins walking distance to Time Square & Bintang Walks.
(2) Noisy - As the hotel is near open air band that plays thorough the night, it is really very noisy. If you are looking for a peaceful night sleep then I suggest you find other hotels, like Federal Hotel (sistic hotel of Capitol just along the road).
(3) Checked in at 4pm! - We arrived around 2pm++, was given complimentary coffee/tea drinks and asked to wait 30mins. After 40 mins, when approached the reception, was asked to wait for another 10min. After that, approach them again, was asked me to wait for another 10min! In the end we checked in at 4pm++!! This is so unacceptable and I asked for compensation which the reception didn't response to. This kind of attitude is not acceptable in service line.
Will not return to this hotel ever.