Grand Hyatt Shanghai, Shanghai

I recommend this hotel, great staff, had a great time, Grand Hyatt Shanghai

It' really a fantastic hotel.The dramatic height creates a wonderful panorama of the neighboring Pu Xi District and Huang Pu River. It's the best Luxury Hotels in Shanghai I think.

having stayed there twice i would never go back again, inpersonal, bad restaurants, slow service, expensive and even though you stay in the hotel the restaurants cater to local chinese first, then the guests. i am platinum with hyatt but will never stay in this hotel again.gym is a waste of time it is basically the same size as a hotel room!! lots of new hotels who will appreciate your business.

I loved it. You can't complain in a hotel like this. You are on top of the world. Stay here and don't look back. You are in Shanghai and you have to enjoy it!

The Highest Disappointment in the World I stayed at the Grand Hyatt last week and found it to be a relatively disappointing experience. My room had a myriad of problems – the toilet didn't flush well, the shower had leaks and squirted water all over the place, the water drained slowly from the bottom, the curtains got stuck when you tried to open and close, a couple of the lights were out, etc. Most importantly, I had a real hard time connecting to the internet. I'm an IT professional and I spent hours over the phone with their help desk until they resolved it on their end. In addition, like and idiot, I forgot my toiletry bag. I was traveling to Beijing and I called them from the airport and asked them to send it express before I leave China. I told them that I would pay for the shipping. They emailed me to tell me that they forgot, they've sent it out and it should be in Beijing the day after I leave China. I would be mad if I was getting that kind of service from Holiday Inn, let alone a hotel like the Grand Hyatt.

This is a wonderful hotel. But travelers should note that it is in Pudong, across the river from the most interesting parts of Shanghai, such as Nan Jing Road, Huai Hai Road, the Bund, the French Quarter, museums, theaters, etc. True, you can get across the river by a taxi ride through the tunnel, but with increasing traffic times and difficulties of communicating with taxi drivers who speak only Chinese, this might not be what you want. So, while the views from a Bund-view room are spectacular, the Bund itself, adjoining Nan Jing Road, and most of Shanghai are definitely not within walking distance. If you want a hotel where you can step outside and walk to interesting sights, shopping, and dining you'd be better off choosing the Portman Ritz-Carlton.

Spectacular Hotel with stunning views. Took the high speed elevator to Observation deck on the 88th floor and got birds eye view of Shanghai. The Hotel was elegant with a good variety of retaurants. A special meal at the Italian restaurant was excellent and the service was superb. The staff anticipated our needs and were right there. The rooms were a little small, but perfectly appointed and the river view with the Pearl Tower and the Bund over the river was the highlight. If you are looking for an unforgettable hotel experience, this has to be one of the top 10.

The rooms at the Grand Hyatt are very high up, and there are times when the cloud level is so low that you actually have no view - funnily enough. The hotel is standard 5-star, but there are a few design elements I disagree with. Some of the rooms can be a bit cramped which is surprising. The hotel has a spectacular atrium which runs up/down the whole section of the hotel.

This hotel was excellent. The room had unforgetable views, comfy bed, great amenities. Excellent views and a great bar. What more could you ask for??

I have stayed at the Hyatt in Shanghai many times and always look forward to staying there. The hotel is very nice and the food and service is very nice. You must have a drink in the bar so that you can get a feel for teh great architecture of this hotel.