Quality is a JOKE!
By A Yahoo! Contributor, 04/18/06
We had reserved a suite & had been told the suites were 2 rooms w/door separating rooms. Wrong... their definition of a suite is one large room, not even a partial dividing partition! Room had mini-refrig plus micro-wave as did the regular rooms. Towels were threadbare and ragged. Only 2 styrofoam cups in room.. cups ripped easily when opening the plastic covering. Bathroom is tiny.... door to bathroom cleared toilet by only 1 inch!
Continental breakfast was POOR... almost nothing available even 30 minutes prior to posted breakfast closing.
Front desk supervisor tried to overcharge me... saying I had a suite and had to pay the higher rate... I pointed out my guaranteed reservation via internet PLUS what I signed upon check-in. He still argued but finally gave me the correct rate. Front desk supervisor was practically rude! This Quality Inn doesn't know what quality is... certainly is no comparison with other Quality Inn's and doesn't even compare favorably with the Best Western nearby that DOES have a building with 2 room suites!
