Homestead Suites Richmond-Innsbrook, Glen Allen

THIS HOTEL HAS A GOOD LOCATION, BUT THE FLOORS AND BATHTUB, WAS VERY DIRTY, THE DISHES WERE NASTY. THE SOFA WAS BADLY STAIN;I WOULDN'T RECOMMEND THIS HOTEL, ONLY REASON WHY WE STAY HERE WAS BECAUSE ALL THE OTHER HOTELS IN THE AREA WAS BOOK, NOW I SEE WHY HOMESTEAD HAD ROOMS TO SPARE....

I am staying here for more than 2 months now, will be staying till Nov. end. Everything looks ok, except Cleanliness & Hygiene. 1. Your mails are not delivered to your Room at the end of the day, as advertised on the website. 2. One full Service per week is provided, cleanliness is not satisfactory at all. 3. For last 2 months, Comforter & Blanket haven't been changed. I am told by the Hotel Manager, that they have limited quantity of items, AS WELL AS THE NO. OF STAFF. 4. Towels have a very peculiar kind of smell, so I've bought my own towels & stopped using theirs. 5. To get Pillow Covers & Shower Curtain changed, had to request so many times, before it could be done. 6. Sometimes Trash isn't being emptied, sometimes Soaps not being replenished. 7. Stove Top isn't being cleaned at all, though nothing is ever left on it. 8. Deaf ear seems to be turned by the manager on all above points. Rest everything seems to be fine, conveniently located, Good Internet speed, Fridge, Microwave & Kitchennete. Why I haven't shifted from here then, obviously 1st: being location, my office being at a walking distance, lot of eateries around, almost adjacently located CompUSA, CVS, Marshalls, Office Max etc. 2nd: not being too costly for my planned long stay of 3 months, 3rd: Almost all essential things for a single perosn available, e.g. Fridge, Microwave, TV, Internet plus Kitchenette.

Other motels are far far better than homestead. If you dont have any where to go then homested is better than staying on road.The floors are not cleaned and your feet sticks to the floor because of the dirt. The bath tub has stains all over and is better not to bath. The utensils all smell like rotten things which were not cleaned for months. I never touched them after getting the smell. The microwave has uncleaned food inside it. All these things are real and fair comments. The price is too high for the kind of room you get. You can get a 30$ motel which is a lot better than their so called 'SUITES' for extended stay. You cannot stay more than one day. Please never stay at homested seeing the pictures in their website.I cannot give a 'ZERO' for service, cleanliness and value.