Extended Stay America-Pensacola-University Mall is designed specifically for people who need more than just a room while away from home. In addition to the comfortable recliner and large work desk, the oversized studio suites feature a kitchen that allows you to prepare meals at your convenience. As a guest ... More
Extended Stay America - Pensacola - University Mall
Property information by Travelocity
Extended Stay America-Pensacola-University Mall is designed specifically for people who need more than just a room while away from home. In addition to the comfortable recliner and large work desk, the oversized studio suites feature a kitchen that allows you to prepare meals at your convenience. As a guest of Extended Stay America, you receive complimentary movie channels, free local phone calls, voice-mail, and a two-line phone with a computer dataport. Guests also have access to a 24-hour, coin-operated laundry facility. Weekly housekeeping ensures that you have fresh linens throughout your stay. Pet Policy-One pet per room is allowed. A $25 USD cleaning fee will be charged per night, not to exceed $150 USD. This charge will be applied at check-in. Extended Stay Hotels now offers complimentary high-speed internet.
I don't know what the other two reviewers are expecting but for the money it's a good hotel. The area around the hotel is old and the economy hasn't helped in getting business up and running. I stayed at this extended stay for 4 months in 2009 and 2010 period, and additional week later in 2010, and 2 months in 2011. The staff will do what ever they can to assist you with your room or information for the area. I agree the internet is slow and yes there is a one time charge (under 5$) for access, but it works. Also the individual that said they went across the street and used the internet at another hotel is full of it. There isn't another hotel across the street. There is a large mall with only three business open because it is getting ready to remodel. 2 miles away there is more shopping then a person can handle. Good people, good place (older), and a good stay.
Very run down. No ice machine. No pool. Public areas dirty. Room I reserved was not available so got a downgrade for the same price. Internet was broken for most of my stay. Once it was up, the process to sign on was bizar. It cost extra to sign on to the internet. The staff was trying. They are up against a management staff that just doesn't care.
Would only recommend it as a night stay for someone coming off the highway, and that's only if the other nearby hotels were full. The service was good, and the room was standard. The lobby and halls are pretty nasty. The wireless internet connection costs extra and it's horribly slow, with connectivity problems. I actually drove across the street, parked in the lot of another hotel, tapped into their (free) wireless, and got some work done in my car. Not much to the area, and it doesn't seem like that great a neighborhood.
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