Beware - Your Vehicle Will Be Broken Into
We took our family to the DC Metro area for the 4th of July holiday. Having lived in the Fairfax area for 12 years we liked the area that the hotel is located, Fair Lakes.
However, the first night of our long weekend our van was broken into. Someone busted out the driver's side window and rummaged through the vehicle to take what they wanted.
The hotel could have cared less. The police were notified and did a report. The hotel staff / management hide behind tiny little signs located in the parking lot and pass blame. The next night another vehicle was broken into.
After leaving at least 10 calls to the Marriott Corp Claims office with no return calls we received a letter in the mail stating that our claim had been closed. We had been able to talk to no one. Finally after making several more phone attempts someone did call us back and rudely said that there was nothing that they could do.
SO, I would recommend staying anywhere else but here! Stay at your own risk!