Extended Stay America Los Angeles-ONT Airport, Ontario

The location was good for our trip-NASCAR but that was it. We had to wait 3 hours to get our room and there were 3 groups of people ahead of us waiting. The room was not what we reserved. The bed size was wrong and because they were booked for the weekend, we could not change our room. They did not credit us for the price difference. They discountinued giving out coffee because "too many people are asking for coffee every day and too much of it" so we had a coffee pot with no coffee. We had 1 coffee mug (guess that doesn't matter much) and 1 plastic cup. When I asked for more towels it was as if I was asking for a million dollars. The bed didn't even have a bottom sheet. We had a pot to boil water but no frying pan. The water was nasty. Never even got to the pool area. It's okay if you have no where else to stay, but I would keep looking.