good customer service NEEDED
By A Yahoo! Contributor, 1/21/05
This place used to be a place that I would reccomend people visit, stay, take there family to eat. I believe when they got there new management team; thier heads swelled and they thought they were suddenly built on a gold foundation. They got rid of all of thier caring employees, who took care of the customers. Thier customer service went right out the window. They lie about thier rates. I've seen the price of rooms sprout wings. To kick those guys out of the sun room where they have been meeting every Thursday for years was the bottom of the barrel. There are alot better places in Geneseo to spend your time, that care about manners, service, and hospitality!!!