BEST WESTERN Floresville Inn, Floresville

The staff is rude and the rooms are disgusting. The front desk clerk was an older man that was very rude. We complained about the room and that the shower did not work, the a/c did not work, and the sheets had not been changed. He said he did not have anyone there to clean it and if we did not like it we could leave. When we tried to complain the next day, we were met with the owner's wife from India or Pakistan and got no resolve to our situation. When we tried to complain to the Best Western corporate office, we were told it was an independent franchise and they could not help us. The free breakfast was a danish, as in one, and some juice. The rooms are dirty. The beds are dirty. The customer service is completely lacking. Whoever gave this hotel a five star rating has to be an employee Do not stay here. San Antonio hotels are twenty minutes away and worth the drive, believe you me. Stayed in over 40 hotels last year and this was by far the worst. DO NOT STAY HERE.