Never Again!
By A Yahoo! Contributor, 3/26/09
The Hotel had a heater that made loud banging and scratching noises. It sounded like and animal was caught in there, in fact I looked twice. The staff would direct me to other places in the city, blocks away when ever we needed anything. One night I needed a plastic spoon, and even though they have a breakfast on the second floor, they could not find me a spoon. The resturant that opens into the lobby claimed they were a different company, and could not loan me a spoon. The staff at the desk said to go to the Deli around the block to get a spoon. They said they deliver, I told them I needed a plastic spoon and was not going to pay a $14.00 dilivery fee. I tried to get my car out of the parking lot across the street early, but they forgot to tell me that it closes at night and don't open until 7am. They said I could park in the all night lot, and pay full price on 83rd street somewhere. When I asked what kind of service they had the staff person said, none. No services at all. When I asked for a phone number to call or a manager, mum was the word. No manager, no numbers like a Twighlight Zone movie.. I guess if you want a clean Hostel this place is for you, but they have a nerve calling it a hotel. The location is good. Not bad if you can bring your own untensils, water (it was off and on) and whatever else you would have if you went camping. As for me, I like to camp outside the city and pay less when I do. Not worth it.