Howard Johnson Express Inn, Beckley

I stayed for 3 days...was supposed hold $262.10 against my credit card...that was all I authorized...instead $295.46 was held...I was told the extra was in case we wanted something extra...there are no extra costs at this motel...there are no extras to offer...when I questioned the manager he was rude and told me the extra money would be returned and if I didn't like the way they did business, I didn't need to stay at a Howard Johnson. He then refused to give me the Corporate Phone number. I question there business pratices and will never stay at another Howard Johnson and plan to contact the better business bureau and the Local Chamber of Commerce in Beckley, and inform my friends of the business pratices of Howard Johnson Motels. I will also follow up and find out the Corporate phone number and tender my complaint...Very Rude Manager!

This property was Very nice and clean. The rooms were great. Staff was very pleasant and helpful. Convenient to almost everything very conveniently located for college parents with students at Mountain State University.

Looks nice from the outside and was pleased to see the inside also looked nice. Our room was on the 1st floor so we didn't have to lug everything up the steps. Lots of amenities, microwave, fridge, very slow wireless computer connection, typical blah continental breakfast, GOOD air conditioner and the price wasn't too bad especially since it was July 4th. BUT...when I pulled down the covers on my bed there were stains on both the top sheet and bottom sheet that when put on top of each other they matched at the same place which made me think either the bed had not been changed from previous visitors or there had been some hanky-panky going on there been between customer check-ins. I would just recommend to anyone before you unpack, change clothes or get too comfortable in your room check everywhere to make sure you are satisfied with the cleanliness of your room.