Repulsing!
By A Yahoo! Contributor, 11/14/07
I stayed at his hotel with my family. When we walked in the room is smelled of smoke. My wife is allergic to cigarette smoke. They insisted that it was a smoke free room. They didn't offer to move me. I spoke with the manager, Shirley, the next day and she was so condecending and matter of factly. She listened to me and tried to play Mrs. Extra Sweet but she didn't do anything for me at all except say sorry. Then I asked to speak to her manager she said her manager was running late and would be there any moment. I will definately not stay in that moldly, no spa hotel again.