Don't Forget Your Wallet Here
My fiance and I stayed in this hotel on our way to MS, as we were moving from AZ. The hotel room was okay, better than the roach coach we'd stayed in the night before...it wasn't the cleanest, but it was nice enough.
The next morning we left the motel and got a call later on as we were traveling saying that we had left our wallet and they had it for us at the front desk!! They then proceeded to blaim us for the shower-to-bath button not working, which hadn't been working when we got there.
Because we were moving, I had a little over $600 in that wallet, and I can't tell you how much I've been kicking my scattered brain for leaving it in that room! We asked them if they could send it to our destination point in MS, and the hotel manager, Sonny, said that it was against company policy to do that. We had to set up a delivery with UPS and although I have NEVER had a problem with UPS in the past, it was nearly a week before they were able to retrieve the wallet and send it to us, and Sonny was not helpful AT ALL.
Finally, a week later, I recieved my wallet with nothing but a five dollar bill inside!!! We called the hotel back to explain this to them, thinking maybe housekeeping had taken it, and since Sonny wasn't there we asked that the message be passed on to him and to have him call us back.
The next day, we called the motel back AGAIN, and we were told that Sonny had come to the hotel that morning and was given the message, and then LEFT again, without calling us back!!
We called Comfort Inn's guest relations and all they did for us was take a complaint!
We have since then filed a report with the police, but we highly doubt we will ever see that money again....if you EVER stay here, PLEASE don't make the dumb mistake I did by leaving your wallet in this hotel...because the MANAGEMENT will take likely claim it as their own.