Intercontinental Miramar Panam, Panama City

Traveling on business and the hotel was quiet, the staff was polite and unobtrusive and the breakfast was excellent with an amazing view. Didn't get to try the wonderful pool, but it was so nice to look at while eating breakfast!

We arrived 2:00 am tired and were given ear plugs. Their is too much construction going on. A new highway is being built on one side of Miramar and they work day and night. Also the sewer smell is terrible. They are working to put sewers in also next to the Miramar. . Very hard crossing street as it is on main road. Breakfast was deliciious, people nice. I would not go back until construction is completed.

I just got back from my fourth trip to Panama. And let me say that I am not the type to complain. I can overlook a lot of faults before I speak out. I'm just not that guy. Before this trip in the Sheraton, Hotel Panama and the Country Inn Suites. All were much much better experiences then the 5 star Intercontinental. I decided to stay at this hotel, but I was getting married and wanted to do something special. This hotel is just awful from the top down. The hotel staff is extremely rude and condescending. From the Valet parking guys, that refuse to call a Taxi passed 11pm at night and tell you to walk to the street, to the front desk that ignores you or blames the customer if you tell them that the phone systems are down (Which they never fixed in five days). Someone from the hotel stole two items from our room, and security and the front desk told us that we "probably never brought them in the first place." I had one guy at the front desk, stared me down every time I walked in the lobby. And the rooms were not impressive at all. The bathroom tub was chipped and stained and the bed covers were dirty. I could write about this hotel for days. I get so angry thinking about my stay. This wasn't the worst hotel I've stayed in for the price. This was the worst hotel I've ever stayed in. Period. Next time I want to be insulted I'll rip up $100 dollar bills and have someone punch me in the stomach at the same time.

Its not even a three star hotel. Room service:.. be repaired to wait one hour or so, all amenities are very outdated, one of two restaurant is closed... From my experience in Panama, better go to Radisson Decapolis, cheaper price much better service, rooms and restaurant.

I like every thing about this hotel. I like the food, swimming pool, and internet connection, and restaurants and now since your hotel is so great I'm going to call all my friends overseas and take my private jet back whenever i have the chance. you guys are awesome.

The rule of thumb when searching for accommodations is that you get what you pay for. And at the Intercontinental Miramar what you'll pay for is perhaps one of the best places to stay while in Panama. Hence, this is definitely not the cheapest hotel you'll find in Panama City, but since you will get what you pay for you'll accept that this place is value for money. This hotel gives you the benefit of great rooms, great views and great location, right on Ave. Balboa, smack in the middle of everything; which makes it an excellent location from which to experience the rest of the city. The property looks quite trendy and upscale and the staff are friendly and helpful. Stay here!

Great location in the city. Not a good idea if you are in a rush with a business agenda. They only have 2 elevators so you might get impatient while waiting. Ask for a room with view to the bay.

I wouldn't say "Terrible" if this were not supposed to be a 5-star hotel, charging over $125 a night. The breakfast buffet is indeed fantastic, as are the views, and the staff intends to be helpful, with varying results. There are two elevators for the entire hotel, and only one ice machine, on the 15th floor. When I was booked into my smoking room with deck overlooking the bay I noticed a heavy, unpleasant smell, but didn't think too much about it until the next morning, when I awoke with badly swollen, red eyes and a headache. Not a hangover - I'd had one beer the previous night. I looked around the room, and discovered that areas of the ceiling, moulding and walls were black and fuzzy with mildew, the wood and upholstery of the furniture hadn't been cleaned for months, the bedskirt and drapes were gray-black with mildew, the mirrors and pictures were thick with goo, and the walls were streaked with tar-laden condensation. I purchased cleaning fluids at the Supermercado, cleaned some of the reachable areas, and brought the four filthy towels to the front desk, and asked that the room be cleaned thoroughly. Over four days, it wasn't, though a total of seven cleaning personnel were in and out. I missed about 5 hours of the seminar I was there for, waiting on this or that person to get the mess straightened out, lending my cleaning stuff to the maids (the management had provided them with very little), and showing them how to clean. I got a note from Guest Relations offering me free drinks in the "Executive Club", and accompanied by a small basket containing an two apples, a banana, and some over-the-hill grapes, which I set outside the door. When I tried to access the "Executive Club" (a small, unpleasant room on the 18th floor), my card didn't gain entry. Eventually Marielos Abaldios, who was a lovely person, offered a free night. I had slept in a filthy pit for 4 nights, so I called the General Manager, Glen Champion, and explained the situation. He said he was sorry I "had a problem", and I replied that the problem was managerial, and therefore his problem. The maids, who were anxious to please and hard-working, were not properly equipped, trained, or supervised, and were not allowed enough time to do their jobs well. The room had obviously not been cleaned thoroughly by a cleaning crew between guests for months.Nor were the common areas of the hotel kept clean. The elevator doors and mirrors were always covered with finger and hand prints, inside windows and doors stayed smeared,and there was no way the maid service could handle that. Mr. Champion seemed most disinterested, and dismissed me with "Well, you got a free night, didn't you?" The good news - after a three day side trip, I returned to the hotel (previously booked) was given the same room, and it was clean - I mean CLEAN! The common areas also showed evidence of ongoing staff efforts to keep them clean. Marielos had been very busy, and had perhaps awakened Mr. Champion from his self-satisfied coma. May it last!!!

I liked the view from the room. The Lobbie was beautiful and so was the pool area! The location of the hotel is great, it is in the middle of the downtown and on the water front.

The hotel is beautiful and the view of the Pacific is fantastic. The pool and gym are very nice. The location is perfect to explore the city. The only thing that needs work is the food. We will go back.