The Kent Hotel, Miami Beach

I don't know what these others are speaking about, but, I would recommend this hotel for anyone to stay. Me and my friends stayed three nights and four days and the service was GREAT. When we checked in, an employee with a long beard (can't remember his name...sorry) greeted us with comedy but very professional. During our stay, Melissa (sorry if I mispelled her name) mostly took care of us and, by far, SHE WAS THE BEST!!!! The rooms look just as they do on pictures. The Ipod deck was the BEST!!! I gave the cleanliness four stars instead of five just because it was hair in the dry towels...BUT...that was the first night. After that, EVERYTHING was great. The location was on point!!! Two blocks from the beach...in the middle of restaurants...clubs surrounding the hotel. If you want great customer service, employees that care about your stay, a hotel at an affordable price, the KENT is the way to go!!!!

the room was not clean at arrival so we asked to be transferred to another room, but even so cleanliness was not really the best they could do.... too noisy, it was under construction when we stayed (feb '09). My advice is : try something else...

This was the worst hotel experience of my life. I did not have high expectations, all I was looking for a was a reasonably priced hotel with very basic amenities. What I actually got was pure grime and filth. The hallways were dark but the carpets had clearly not been vacuumed in some time and then I entered my room and wondered what the smell was. I looked around and found my way to the bathroom. The single bulb over the sink didn't do much to illuminate the room but it couldn't hide the black mold growing over the ceiling or the thick black mold that coated most of the shower head - I kept shoes on while I was in there! Then I discovered the substance on the wall in the corner of the room, it was some kind of liquid that had not been cleaned off and I prefer not to think about what kind of liquid it was! Throw in the long black hairs on the towels, the fire alarm going off, the parking lott outside the window with people gunning their engines at all times of night and the elevator door that had to be given a special shove for it to move and you have the recipe for a Hotel suitable for no one I can think of.

MY FRIENDS AND I STAYED AT THE KENT HOTEL FOR MEMORIAL WEEKEND AND IT WAS HORRIBLE THE CLEANING SERVICE DID NOT NOT SPEAK MUCH ENGLISH,WE ALSO TOLD THEM SEVERAL TIMES TO CHANGE OUR SHEETS, THEY CONSTANTLY RAN OUT OF TOWELS. YOU MAY SAY HOW DO I KNOW THEY DIDN'T CHANG THE SHEETS?? HERES A TRICK YOU CAN USE I WIPED SOME OF MY LIP GLOSS ON THE SHEETS TO SEE IF THE STAIN WOULD STILL BE THERE WHEN WE GOT BACK AND IT WAS!!!!AS FAR AS THE FRONT DESK PEOPLE THEY WERE COOL AND FRIENDLY AND TRIED THEIR BEST TO MEET OUR NEEDS BUT THEY STILL FELL SHORT!!!WHEN I SPOKE WITH SOME OF THE LOCALS IN MIAMI AND THEY FOUND OUT WE PAID $400 DOLLARS A NIGHT FOR THAT ROOM THEY LAUGHED AND SAID ANY OTHER TIME YOU CAN GO TO THE KENT FOR 15 TO 18 DOLLARS AN HOUR. SO BASICALLY ITS A JUST A ROOM TO TAKE A CHEAP DATE. SORRY BUT NEVER AGAIN OH YEAH THE VIRTUAL TOUR IS NOT A REALITY!@!! NOTHING LIKE THE REAL THING.

I think I disliked every single thing about this "Hotel". As soon as I checked in, I checked right back out. Cigarette holes were in the sheets, noisy and not a comfortable atmoshpere. I felt like I was in a homeless shelter with no soup kitchen. The room reminded me of a college dorm room. The website fooled me once but it'll never fool me twice. If you've taken the time to look at their website, don't even think twice about it.

First the positives: 1) This would be a good place for college-aged party people who are in South Beach just to drink, dance and sleep. 2) The staff were reasonably helpful in terms of directions. 3) The location is fabulous - right in the heart of the action, so we could walk everywhere - the beach, restaurants, parks, shops, etc. 4) They give you beach towels to use. The negatives: 1) The room was superficially clean. It seemed alright when we walked in, but was not really the case once we settled in: The lavender paint job was sloppy and there were spatters on everything, including the lamps, walls, etc. There were long hairs stuck to the back of the bathroom door, and even a hair that appeared to be painted onto the door. There was a toothpaste cap stuck in the sink drain. No cleaning staff ever came by the entire first day we were there so we had no replacement towels and almost ran out of toilet paper by the time we checked out. 2) The elevator broke down for a few hours every night we were there, and I noticed that the license on the inside of the elevator had expired in Sept. 2007. The staff person working right next to the elevator said nothing while my daughter and I walked in to try to use it. Finally when we walked out and asked, he said "Oh yeah, it just broke down, you'll have to use the stairs." 3) The hotel itself wasn't overly noisy, but the windows were pointless - we may as well have had none. Every last minute sound from outside echoed in the room, from passing cars, to conversations on the street. Plus the valet parking guys work out at the back lot and often find the owner's car by pressing the car's alarm button and then following the sound. This woke our baby up at least twice. 4) On the website they said they charge between $16 and $25 for valet parking. The first night was $25 (a Wed.). The second night they tried to charge $30 but my husband said no, and they finally agreed to $25. The final night they said we had to pay $50, so we parked on the street instead and bought a parking pass. 5) We had to leave the hotel at 4am to take our rental car back. When we went to check out we had to make noise to wake up the guy sleeping in the back room to come out so we could turn in our keys and check out. I gave him our keys and he said "sorry I can't check you out. Our computers are down. Have a nice trip." When I asked how we were supposed to do a final check out he said that if we wanted anything like a receipt or something we'd have to call them later and they could email us something. All in all, while it wasn't a horrible experience, I definitely wouldn't bother staying here again. I had read a lot of reviews before booking a room at The Kent and it seemed like a good value, so I thought I'd give it the benefit of the doubt. In the end, I'd rather spend a little more and stay at a nicer place.

I stayed there this past weekend for a group event. The hotel cleaning lady did not change my sheets and when I asked her why, she replied: "We don't have any water or clean sheets." There were about 70 of us in the group and some rooms were available whenever we arrived. It took about 2 1/2 hours for me to get a single room. People were very loud in the hotel and you can hear every door slam, as well as the conversations in the room(s) that you're next to. I agree 100% with the reviewer who stated that the hotel looks nothing like the pictures on the website.

I reserved my room months in advance through a "3rd party" like Expedia and hotel did not grant my request. I requested to have double beds & went w/ a co-worker(male) from work. The hotel manager had a nasty attitude w/ me even before arrival (on phone) and said that we should have called the hotel directly instead of going through a "3rd party" in order for my request to be granted. He then asked me for an extra $200 deposit on top of the one they had when i first made reservations and charged (put hold) my card every nite that i was there which tied money up for me to go shopping. When i went down to pay off room for to release the hold on card they still haven't released and I am at home now. I called to have some clean towels sent up to my room & was told that they didn't have any clean towels.

The Kent is the best bang for your buck in South Beach. Its clean, staff is very friendly and its perfectly located. You have to keep in mind that its a boutique hotel and very few hotels in south beach have large rooms. Yes, you can find nicer rooms in South Beach, but you will pay triple the amount(Delano, Shore Club, Victor, etc.) If your looking to only spend $100 a night then this is your best bet.

I agree with one thing...the location is good. That's it folks. Stayed a week and never felt rested or comforted by this place. The front desk folks are not friendly. They gave me a standard queen room with a handicapped shower, only to find out that another person staying here had a similar room. The walls are super thin. I could hear the outside street going all night, car alarms going off in the parking lot next door and anyone staying above or beside me wearing heels or heavy shoes was heard throughout the weekend, day and night. The TV, AC was good, but the AC was loud. I swear the sheets had bugs, i found myself itching. Anyhow, I thought it would be cute, quaint and chic. It's a cheaper version of an old Motel 6. I felt uneasy and never comfortable. I would not reccomend it, unless you party without any sleep. Try these hotels -===the Beacon, Avalon, Colony Inn, Hotel Victor anything on Ocean Ave, not Collins, except the Ritz and Comfort Inn.