The 100% smoke-free Arena Hotel offers moderately priced accommodations in close proximity to the San Jose Arena. For the ultimate in relaxation, each room features a two-person Jacuzzi tub. Guests receive a complimentary full breakfast each morning. The breakfast is served in the Alameda Room on the ... More
Property information by Travelocity
The 100% smoke-free Arena Hotel offers moderately priced accommodations in close proximity to the San Jose Arena. For the ultimate in relaxation, each room features a two-person Jacuzzi tub. Guests receive a complimentary full breakfast each morning. The breakfast is served in the Alameda Room on the hotel's lobby level. Monday-Thursday, the hotel offers guests a light meal in the Alameda Room. While there is not a full service restaurant inside the hotel, there are plenty of offsite dining destinations within walking distance. For added convenience, the hotel offers business services, meeting space, a video library, and complimentary parking. Guests will be able to reach the San Jose International airport in approximately four miles. There are 82 rooms on seven floors. Non-smoking rooms are available. Standard amenities include king-size or queen-size beds, two-person Jacuzzi tub, CD player, 27 television, microwave, mini-refrigerator, sink, and high-speed Internet access.
Stayed here for the recent Radiohead show. I found it clean, comfortable and highly accessible to the arena (a short 5 minute walk). The staff were pretty nice and helpful and the room was decent and spacious (even came with a mini-fridge and a microwave). There was a smell of pot in the hallway when we got there the first night but it didn't permiate into the room. There is a CVS right next door and a Chipolte and Starbucks within walking distance. Very convenient. My only complaint was the breakfast while plentiful wasn't that great (stick to the cereals avoid the pancakes). Price was very reasonable too. If you're going for a concert, you can't beat this place.
The room was not as clean as one would expect. All along base boards and corners hadn't been vacuumed in quite a while. When we arrived, there were NO wash cloths in the room. When we asked the front desk stated they were sorry but last week they were full and all there wash cloths were STOLEN by their guests.
The morning when we went to leave, my 13 year old daughter and I opened up the curtains to let some light in, and found a dvd. Turned it over to find that it was a XXX porn movie. I was disgusted and sick! I shouldn't have to explain or talk to my daughter about what she just saw! We were supposed to be on vacation! This was supposed to be a very nice hotel!
To top it off, the breakfast served was of poor quality and they were all out of bisquits for the bisquits and gravy and no bacon for the bacon and eggs.
When I complained to the manager of our horrible stay, she discounted our room by only $20. We had to pay $123.00 for this room of filth!
What was nice: The did have nice lighting around the bathroom mirrors, and the small kitchen set up was nice.
I will avoid staying here again and do plan on contacting the corporate managers of these hotels
the breakfast was very cold and the service by the two women there was not acceptable . one was very rude when asked for a cup. But the management and the service otherwise was the greatest I would recommend to all. but as long as they dont eat breakfast here
this was a good place for the price. It was easy to get to from the airport. It's a cute quiet quaint place. I dunno why folks thought traffic was noisy, the street quieted down by night and we were right in front of the street. Breakfast was fine, dinner was adequate (we were served Chinese food and typical soup and salad the night we were there).
Dislikes: the bathroom sink drains slowly (but bathtub was fine), ancient noisy AC(we had to turnit off, thankful for cool climate anyway, no soda machines, noisy! bathroom ventilation
Likes: adequate cable channels, microwave AND stove (but was concerned bout dangers with stoves in hotels), mini-fridge, free cookies, dinner and breakfast, small 89 room hotel with littlefoot traffic, CVS pharmacy is right next door to walk thru,plus laundrymat onsite (however,its 4 bucks for wash/dry)
I use to stay at the Arena Hotel a lot when I was commuting. I loved the hotel for the service and price was excellent. My friend was getting married so I got them a room and one for me also. The room did not meet my expectations, for it was not that clean. Their room was missing a lot of things. The service was not responsive in a timely manner. I will not recomend this place to anyone else.
My wife & I stayed overnight after attending the Barry Manilow Concert on 2-15-08. The hotel is only a short 2-block walk (5 minutes max) from the HP Pavilion - it beats paying for parking and fighting the traffic afterwards. The hotel was very clean & neat, and there was adequate parking (had an overflow back lot). The hotel was in the process of installing new carpeting. Our room was very large & quiet (king jacuzzi room). The only negative was that the bed was somewhat soft, and will need to be replaced in the not-to-distant future. The breakfast (served buffet-style) was excellent. We would definitely stay here again - great value for the money.
Staff was friendly and helpful and room (#104) was HUGE with a jacuzzi tub. Room rate included free hot breakfast and dinner at hotel's buffet--breakfast was nothing special but perfectly adequate and I did not eat dinner there. Location is not downtown but there is public transit at the front door and a lot of shops in the area.
The arena hotel was a wonderful surprise. We drove up from LA looking for just a basic hotel/motel t stay in while we toured the Winchester House and the Mystery Spot. We arrived around 5:30 am the morning of the one night we had booked. There were no room available when we asked but we were invited to have breakfast. Where I was about to take a nap in the car in the parking lot my companion decided to pay for any room that was available. The hotel clerk gracefully upgraded us (without a charge). The decore was like walking into a four-start hotel mirrors everywhere but tastefully done. Wide stairs leading up to the sencond floor. The buffet breakfast room was HUGE the food was plenty and tastefully layedout. What I could not believe was they also was offering doing our stay a FREE dinner buffet. My goodness! Reggie in Altadena
I was a bit apprehensive about checking into a place in such a busy area, but that turned out to be not much of a concern. The staff was friendly and courteous, and checking in went very smoothly, with no glitches. The grounds are well-decorated and give a homey feeling. Parking is more than adequate for the area. The room was very clean and nice, with comfortable beds. The jacuzzi/bathroom smelled a bit pungent, but was fine after I left the door open to air it out for a half hour, and was lovely to partake.
Don't be enticed by the free meals though. They reminded me of what they served me in school cafeterias when I was a kid: tasteless, thin fried burgers, some celery and carrot sticks, canned fruit, and jello. Breakfast wasn't much better, it was all high-fat, high-carb, mostly sugary stuff. The pancakes and French toast were obviously the pre-made frozen kind, the eggs were not heated very well, and the biscuits were overbaked. Syrup was in little packets that ran out about 2/3 of the way through the serving time, and they did not re-stock when I asked. Drinks were limited to juices from the machine, coffee, tea, and warmish water from the tap (no ice is provided). In all, about two steps below the quality of most fast food places.
This is a great place to stay and relax for a whirlpool bath by yourself or with a loved one, but bring your own food (fridge, freezer, and microwave are included in rooms) or be prepared to eat out, as you do at most hotels.
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