Absolutely horrible - Do not stay here!
By A Yahoo! Contributor, 8/2/10
The couple working there were not pleasant or helpful in any way. They were extremely rude when checking in. The room was noisy could not get a good sleep, there was a lot of vehicle & people traffic, room doors & vehicle doors opening and closing CONTINUOUSLY, there were people/children running through the parking to the adjacent properties, definitely not a safe location for you or your vehicle. My vehicle alarm went off at 1:00 AM, when I looked at the window there was a truck running next to it, that s l o w l y backed away then drove away without lights. I have no idea if they were trying to rob my vehicle. There was a person upstairs that was continuously opening & closing the room door. Could not get rest/sleep. No one was in the office during the night. We just left by 2 AM, it was a horrible experience. To top it off, there is a ice machine right outside the office, we got ice out of it and there was some type of critter (animal) droppin in one of the ice cubes!!!! The next day when I mentioned it to the Manager, he was RUDE and basically called me a liar, when I told him about the problem with their ice machine. He said that was impossible! I was only informing him there was a problem with that machine. Ice machine is outside, so it is always a possibility. He said he would get back to me, it's been 16 days & I have not heard back, until I contact guest relations. Then the owner just put their lies in writing. This place has extremely horrible customer service!!