BEST WESTERN Hotel Mondial, Rome

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We stayed at the Hotel Mondial for a week and we were extremely pleased with our stay. All of the staff did a wonderful job with everything. The hotel is very clean, the breakfast has a large variety of food and they are very attentive there to the needs of everyone. You can walk to most every tourist attraction, subway, bus, train station, shopping and restaurants. I would highly recommend this hotel to everyone and I would definitely stay there again!!!!

The Hotel was nice in appearance, but the staff was awful! My husband and I booked a room with a queen bed for our honeymoon. They gave us a tiny room with a double bed across from the service closets. When we confronted them about the flaw they said too bad, there was nothing they would or could do. They also are not willing to refund the money for the room we booked but did not get. They are awful people with awful attitudes. We live in the States and will never again in our life stay in a Best Western anywhere and recommend to our relatives and friends not to as well.

We had a good time in Italy, and mainly stayed at Mondial. The breakfast was very good, the front desk staff very curtious. It was close to the subway, restaurants, walkable didtance to train station and the main attactions were either a stop away by subway or walkable distance. They even offer to keep the luggage for you if your room is not ready or if you are going to be away (but return to the hotel) after couple of days ( we checked out for couple of days to visit another city).

The staff at this hotel are the rudest people I have ever encountered at a professional establishment anywhere I have EVER traveled in the world. If I had the money, I would fly all the way back to Italy just to throw a brick through their window and punch the hotel manager in the nose. I cannot believe Best Western would associate with the people who run this hotel. I was so upset by my one night there I will never stay at a Best Western anywhere ever again. Luckily, we found a local smaller hotel that was just wonderful. They made our stay in Italy truly memorable. For more accurate reviews of this hotel go to Tripadvisor and filter the results from worst to best. Mine, along with others, will give you a better picture of what this place really is. They are expensive and will do nothing for you!

After doing hours of research we decided on the Mondial. After our 8 hour flight they made us wait for our room which as not ready yet. This was 3pm so it was not good enough. We also had an 8 month old with us, and she also let them know it was not good enough by crying in the lobby. The rest of our time was great. The buffet breakfast was fantastic and the locaton only 30 mins walk to trevi foutain. 5 mins to the main train station. For its location the price is good.

We've been to Rome before on business (so we know what to look for when travelling here) and stayed at a 5 star world class hotel so this was a big change up for us.... but, for amodest family trip, we were very happy here. Don't want to pay up to be in Rome, stay here. It's 1 block from the Republica Subway station and 2 blocks from the main Termini Railroad Station. For those that don't know, this is also the subway transfer point between the north south (Blue) and east west (Red) subway lines. This also helps if you take the direct train from the DaVinci Airport (only 14 Euros one way). Also buy the Passa DiRoma museum/subway pass (3 days unlimited subway use plus 2 historical sites like the Colesseum and the Roman Old Forum) for 16 Euros, another great deal since the sites alone are 14 Euros each and you stand in long lines at the sites to buy tickets - with Passa DiRoma, you go to the front of the lines) The subways go everywhere from the Vatican, the Colesseum, Spanish Steps, etc. on a low cost budget. The hotel is in downtown Rome - there are a bunch of different reasonable eateries including a McDonalds 1/2 a block away. It's a commercial area since you are near the train station but for convenience, you can't beat it. They don't do currency exchange officially in the hotel, but a bank ia next door and the rates were competitive although you are subject to their business hours. It's safe at night to walk around the area (our family came back late several nights) and you can also catch the buses easily around the train station. One nice thing, you can do a day trip to Florence on the train without a lot of effort. The trains are decently on schedule and the Florence train station is 1-2 blocks from the key sites in downtown Florence. The hotel is modest according to Best Western stds. The rooms are furnished basically and are tidy and equipped with the things you need. Private baths, wired (no wireless) internet service (for fee in the room, 1 free internet workstation in the lobby), European cable TV, air conditioning (adjustable in each room), and a room safe. Decor is modest but the staff was diligent about daily service. If you need dry cleaning, concierge services, etc., this is not the hotel for you. If you want a budget breakfast in the morning (early service started at 6:30AM), a modest place to sleep and a very sedate bar to catch a quick drink if you need one, this hotel has what you need. One quick but very interesting fact - I made my reservations on Expedia and got a fixed rate US Dollar quote at a very modest $115-130 per room which is VERY reasonable in Europe at the moment. One downside, the rooms, while decent sized, are typical single beds so when they say "double" it means 2 single twin beds, not "US full or double sized beds". This is the standard in Europe for those that don't know the difference in terminology. "Triple" means 3 single twin beds. The only hotels that US american standards are indeed, the American Hotel chains like Hyatt and Hilton, etc. If in doubt, call up the hotel before you book. For those that want a predictable, low cost, easy to travel to and from place, this was great. We had 6 people in my group, from 13 years old to 79 and we all thought that we would return. We had an unexpected travel problem while staying here and the staff went out of their way to help us resolve the problem. They were busy all the time since this is a small hotel, but when treated decently, they were very attentive and polite.

Only its geographical situation has an interest, for all other things, go elsewhere. I had a very bad welcome, the staff is indifferent to the customer, they painly go to work. Perhaps a good briefing in human relation by the group management would be very valuable to change this spirit!

This was a first trip to Rome and the hotel was pivotal. The Best Western was central to most attractions and also easy to find from the termini. It has opulent decor and a large reception area. The staff do speak English and were very helpful. The room was wonderfully large and the air conditioning was execllent! The breakfast met all tastes and was always plentiful~we did not eat any other meals there. The street is relatively quiet but they have excellent double glazing to keep out the interminable droning of the multidunious scooters that the Italians prefer.All in all I would go back and recommend you try it.

I had a great stay at the Mondial Hotel in Rome. The staff was excellent the rooms were clean and the location was perfect. Everyone that worked there was very helpful and friendly. Diego at the front desk was always smiling and helpful. The bartender Lugico was the same. He triied to help us understand Italian TV :). When I go back to Rome I will definetly stay at the Mondial.