The Dorchester, London

I arrived and was checked into The Dorchester with great service. Everything AFTER that was poor. When I put a "Do Not Disturb" sign out, I was surprised to see an employee knocking on the door. That would never happen elsewhere. Then the front desk called my room and hung up at night. I called back and they knew nothing of what I was saying. When I explained the phone said where the call was from and that I was not making this up, they were flippant. When my breakfast was delivered to my room on the second day of a four day stay he actually had the guts to call me out and complain that I didn't answer the door when he knocked. I then explained I had the "Do Not Disturb" sign out because I took and bath and needed a nap after the long flight and no sleep. All of which I had already explained to the front desk. I had to leave very early in the morning so I left a comment card at the front desk, which I doubt made it to the General Manager. So I wrote a letter, not an email but an actual letter. The other thing that bothered me was the staff kept referring to me as Mr. & Mrs. When I made my reservations I filled out as Ms. I had to remind them time and time again I am not a Mrs. or a Mr. for that fact. I am a single female traveler. I think the only way you will get stellar treatment is be a movie star and not just an ordinary girl. The only good thing was the location. I did get a call after they got my letter. They left a message for "either Mr. or Mrs....." At this point I give up.

Perfect location, posh & respectedly not inexpensive. I had to pay for Internet connection separately which was weird for such luxury hotels as Dorchester. maybe next time they can provide me with free internet connection as well. btw see how many celebrities you can spot in the lobby area!

Going with a student group we tended to get the lower end of everything because of the student price we paid, but even the lower end of everything was nice and the staff were excellent! I would go back in a heartbeat (without the student group)!

I'd like to visit my gf. the services are good , rooms are fantastic and so on...

It is to busy... to expensive for nothing, there is a catch to everything. i will not recomend this place to anyone unless i get a discount next time i even dream of looking your way. have a nice day!