Wyndham Garden At Palmas Del Mar, Humacao

when i was a little girl i remember going and it always stayed in my mind....it is beautiful.it was the first time i had ever riden a horse.it was a wonderful experience. i have stayed about 3 times and now for my 10th year aniversary this is the place i want to stay in.

Fui a descansar y encontre un infierno. Llegamos el vierne paque por una sweet y me dieron un cuarto que carecia de limpiesa, no tenia toallas, el TV viejo y lleno de mosquito. Lo comunique medieron otro cuarto donde,te adelanto que lunes nos levantaron a martillaso a las 7:00am llame al front desk y solo me ofrecieron disculpas. Pero el dia antes sabado en el restaurant voy con mi familia a desallunar y esperamo 1hora y 45minutos y cuando nos sirvieron no era lo que haviamos ordenado hablamos con la Gerente y solo disculpas. En conclusion el servicio al cliente es pesimo y el cliente es el que paga el dinero y los malos ratos. Por sevicios como estos el turismo en PR esta por el piso y las personas preferimos irnos al extranjero a pasar nuestras vacaciones. NO LOS RECOMIENDO.

I went there for a weekend with my mom that has limited mobility and when I got to the hotel at 3:00PM which my reservation was made a month prior, the room was not ready and a wheelchair was not available. The supposely handicapped room that was given to me had a tub in which I had to help my mom get in. There is no entertainment at this hotel and only one place to eat in which the cost of food is extremely high. The only place to see at the hotel is the casino. Also, a small path that is suppose to take you from the pool area to the beach, is half way not accesible to the wheelchairs. This was a horrible weekend at this place. If you don't have a car to leave the area of Palmas, you will be spending all your money in fancy food that not everybody likes.

I'm not a picky traveller, but .... Bathroom plumbing leaked, paint on bathtub pealing off, carpets worn and dirty, sliding balcony door would not lock, lighting on stairs and walkways not working, ceiling poorly repaired in many places, beds were uncomfortable, rooms were very humid. There were stalactites growing on the ceiling in the hall where water had been dripping for a long time. But the hotel staff was very good. Most motels on the highway deserve more stars than this Four Points.

The place was like no other hotel I've seen the people were very nice. I asked for help and it was a pleasure to get it. Thanks can't wait to go back...

Stayed 04/07 with two other couples - we all had a great time. Two minute walk to beautiful beach with free lounge chairs, cantina/bar, etc, swimable & surfable ocean. Rooms were clean and comfortable with premium coffee (I usually won't drink in-room coffee!) and high-speed WiFi. Snack bar was great for breakfast and lunch, but restaurant was lacking a bit. Though it was a bit hard to find and a bit long to reach from the airport, we had a great stay and would certainly stay here again. Subtracted a star from "Location" for hard to reach, but once there the location was great.

I don't think that the rooms are anything more than rooms you would find at a cheaper hotel. It is not even beach front...which would make it better. But the hotel itself is beautiful.

We went here recently for Valentines day and had a great time rooms were very clean friendly staff very helpfull and the pool and beach 2 minute walk were great nice waves at the beach and very clean pool jacuzzi also would of been better if there was more nightlife there as only music in the courtyard .

I read the terrible reviews before my trip yet I went with an open mind. I was worried about wet carpets, water stains on the ceiling, and peculiar odors in the room. I did not encounter any of the above problems nor did I have any problems with the staff. Everyone was very friendly, from the front desk staff to the grounds keepers. The restaurant food was good and the prices are comparable to any hotel restaurant. The beautiful and relaxing beach is about one city block away. Everything else in the resort is far away, so plan on renting a golf cart. Off-site restaurants also deliver to your room. The only negative aspect is the absence of elevators. You may have to climb 3 short flights to get to your room. Overall, I had a great time and would definitely stay at the Four Points again.

While this hotel is located in the very pretty Palmas Del Mar resort, it clearly caters to a more local clientele. Rooms were very clean, but noisy during the weekend stay. I had to call the front desk to have them quiet down guests in other rooms.If you like golf, the two courses at the country club are of good design.Outside of golf, chartered fishing boats are available at the marina. Not much for kids to do outside of hanging at the pool. The food at the "Sebastian" Four Points restaurant when we went was awful. I ordered grouper that took way too long to prepare and tasted like french toast without the syrup! We did discover the "Shipyard" restaurant at the Palmas Del Mar Marina where the seafood fare was just outstanding! Overall, I would not recommend this hotel to anyone. Go to the Westin Rio Mar closer to San Juan. Better food, better golf, better beach, nicer staff!