Great service, staff, and location
From my experience in the last six summers that I spent in Montreal, I found out that Le centre Sheraton is absolutely the best five stars hotel to stay at in Montreal because of its service, staff, and location.
The furniture is cool. The beds are comforting. All the items that are supposed to be supplied in the bathroom are almost available. The safe box is easy to use, including 4 digits pin code instead of waste of time 6 digits I saw in other hotels. If you are a movie fan, who didn�t have the opportunity to watch some of the famous movies in the last 8 months before your first day stay, I guaranty you that you will 99% find them in one of the at least 40 movies available in the pay per view channels. The room service doesn�t exceed 25 minutes of your order time. The food and drinks are delicious and fresh. The access to the internet is great. But in contrast between this Sheraton and other Sheraton such as Toronto�s one, I found out that the club lounge serves more food and drinks than this one. However, if you want to use the internet, I advise you to use the available one in the lounge unless your usage will be long. If you are a starbucks coffee regular customer, you will find one at the lobby, but don�t be shocked if you found out that they don�t serve hot chocolate.
The staff are so friendly. Front disk service is quick and the concierge representatives have the qualification to answer your questions and implement your quests.
One of the funniest moments for me with the staff of this hotel is that one day I found out that there was a problem in my room�s telephone so I had to ask the house keeping providing me another telephone. Once they did, one of the staff called me and he told me that incase of problems like this, they offer the guests their selection of chocolates or cookies basket or a free movie, so he asked what I prefer. As a movie fan, I chose a free movie. After few days, I found out that there is another problem in my telephone, so I asked the housekeeping to send me another telephone. Once they changed it, I called the same staff member and I asked him if they could offer me a free movie and they did. I wasn�t expecting that but I was happy in the same time!
The hotel is located in a great spot (Rene Levesque Boulevard), which is about 5 to 10 minutes walking until you reach Saint Catharine St in the downtown, where you can find all what you are looking for in that street such as shopping malls, restaurants, cinemas, libraries, groceries stores est.
It�s really comforting.