Four Points by Sheraton Niagara Falls Fallsview, Niagara Falls

This was my second trip to NiagaraFalls but my first time staying at this hotel and I must say it was alot better than the first one!For some reason the hotel rates were cheaper online than when I called the hotel directly so she gave me the "on-line" price after I questioned it.(they really try and get you)but thats any hotel. Be prepared for the stupid taxes.I think they just make up prices,put them on your bill and call them taxes. I went with my boyfriend and We reserved the jacuzzi deluxe room and enjoyed every minute of it.Check-in was a breeze and even though it was $18.00 a day to park, Andrew the great valet guy brought our car out whenever we requested it. The room was very clean, modern and comfortable. The hotel was quiet and had a starbucks in the lobby. We had a cityview room but could still see the falls from our 9th floor window. This hotel is right across the street from the casino but a good walk to cliftonHills(so girls make sure you can walk in your shoes!) Right around the corner is A breakfast buffet for $6.99(which most of them are) but don't sit outside too many bumblebees. There is also a great resturant called COPACABANAS you have to go! The foods and drinks are great! Try and go at night, not only is it all lit up with a live band playing outside but make him take you it's well worth it and a really short walk back to the hotel.Really enjoyed our stay! the young couple- C.T.

Really nice modern hotel. Stayed in a fallsveiw room, watch the fireworks @ dusk. Great veiws, really comfty beds. Great buffet breakfast.

Service was excellent - They remembered our name. Its connected to fallsview casino which is a great casio with lots of entertainment. Restaurants are great - Mullberys breakfast buffet was just right. The location couldnt be better... just a small walk from the falls.

My family and I stayed at this hotel in June, 2006. We had a dining, parking and hotel stay package. I felt it was a very good deal at the price we paid. We had an executive room on the 15th floor. The room was on the corner of the building. We had an obstructed view of the Horseshoe falls. The casino across the street totally blocked the view of the American Falls, although we could see most of the fireworks from our room. The room was very clean and well-stocked. The problem we had was with the staff. Upon check-in, I was in line behind a customer who had some serious problems with his stay. He was speaking with the Supervisor of the front desk. After they finished speaking, the man turned to walk away and the Supervisor said in a voice lould enough for me to hear "whatever". I felt this was extremely unprofessional. Unfortunatley, We had poor service in the dining room at breakfast(included in the package) and was glad we didn't have to pay full-price as it was very overpriced.

This place was very well worth the money! My husband and I spent our 2nd honeymoon here and I was shocked at the place! The room with the jacuzzi was excellent! The bathroom made you feel like you were in an upscale NYC hotel! The food (breakfast) was wonderfull and hot! We will definetly come back again! Look forward to another visit.

My fiance and I wanted a nice romantic weekend. We got a jacuzzi room and it was so much fun. The room was so nice with the king size bed and the beautiful jacuzzi tub in the room. The staff was awesome. We were surprised how excellant the food was. We are getting married and want to do our reception and honeymoon night here. Can't Wait! We loved it!

The Front Desk staff were so friendly and couldn't do enough for us. The room was so elegant and clean, I loved the bed and bathroom. The view of the falls from the dining room on the 18th floor was breathtaking and the food was delicious. The breakfast buffet is wonderful. The location couldn't be better, being in the centre we just parked and walked. We absolutely loved this hotel and look forward to coming back. Thanks Renaissance for a lovely stay!

The Hotel does not meet the Renaissance standards that I have experienced in the past. The room was small and needed major upgrades. Parking is very expensive $18/night. The staff is very nice. The bed was very comfortable. OVerall it was an OK experience. I will definetly consider the Embassy Suites and the Mariott, which have a better location by the Falls.

Best hotel ever. The service was exceptional and we were able to go directly to the new casino by a connecting bridge. Took great pictures from above the road. Housekeeping tracked down when we left personal belongs in our room after checkout. Thanks, we had the time of our lives!!!!!!!!!!!!!!!

This hotel charged our visa $500.00 for a coffee spill they claimed we made on their duvet. I did not see a coffee spill anywhere when we left and told management, but they are adamant. Without proof, they insist it was us. They have a zero tolerance for dirt, whether you did it or not and charge accordingly. Be cautious with this hotel.