Gross!!
By A Yahoo! Contributor, 3/24/11
I had to travel to Casper for 3 days for a work related trip. The only reason I stayed in this hotel was because of the pool, I had my two young boys with me so they enjoyed swimming. Unfortunately, that the ONLY good thing about this place! The room was so stinky for a non smoking room! The lady at the front desk was nice and saw that I had two young children with me and asked if I would like a room close to the pool, I thought great! And she said she would get me a room with a refrigerator and microwave. So we get to the room and first thing I notice is the nice sliding glass door to the indoor hallway area and the pool right across from us! But absolutely no window, and no fridge or microwave. So they were nice enough to bring me the fridge and microwave when I called. With no window I figured we can just use the air conditioner if it gets stuffy. Needless to say, the next morning it was super hot and stuffy so I turned on the air and I heard it kick on, but nothing was coming out of the vents. The bathroom had the lightbulb out that was above the bathtub...so we took showers and baths in the dark because no one ever showed up to replace the bulb when i called.
This hotel does not believe in vacuuming or cleaning what is not immediately visible. I found an old dirty sock next to the bed one night, pieces of broken cookies on the other side of the bed, my son found an old rubber spider...the floor was full of crumbs, I never let my kids sit on the floor.
This place also does not have any sort of free breakfasts which is super inconvenient when traveling with children!! With the bad service and gross rooms, I didnt even want to try eating at their overpriced restaurant!
Since we were only staying one more night, I figured we tough it out rather than pack all our stuff again and take multiple trips carrying all our stuff to another room, dragging the boys with me, only to get to another room that probably has a whole new set of problems and smells!!
Our last morning, my youngest son had an accident on the bed so I immediately take the sheets off to wash them only to see the bare mattress to my horror!!! The mattress was completely COVERED in multiple brown rings of stains!!!!! My children were sleeping on that!!!!!????
I dont know if it was the hotel room, or maybe my kids caught something from the daycare they were temporarily attending while I worked...but since we stayed at this hotel, my kids have had fevers and stomach aches and diarrhea. I am so ashamed that I stayed in this hotel and exposed my precious children to such atrocities!!
Please take my advice and DO NOT STAY HERE!!! The Quality Inn across the street is so much cleaner AND they serve delicious free hot breakfasts there!!! The Best Western Ramkota Hotel is not worth the money!