Quality Inn Downtown 4th Ave, Spokane

I want to start by thanking everyone for their reviews! We appreciate and welcome the feedback, be it good or constructive – it always helps us grow. I am sorry we have not responded to more reviews on this site, they don’t list a management response section, so we will just make a post. In response to Anon’s ‘Bed Bugs!’ we felt this deserved a response. We at the Quality Inn Downtown – 4th Avenue pride ourselves on our clean comfortable rooms. We really do go the extra mile when it comes to your comfort. Let me give you a quick overview of a few of our programs: Personal Best Program, Room Inspection Program, Deep Clean Program. These programs all work hand in hand, delivering you the most comfortable room possible. Every room attendant is certified through our personal best program. Every room in inspected every day through our room inspection program. Every room is deep cleaned through this program. We spend 10+ hours deep cleaning each room, and do not move on until they are completely finished. With all of this in mind, we want to assure all of our guests that we take all pest claims very seriously. We know it is very hard to know for sure what bug has bitten you. It may have been a mosquito at the park, or even an allergic reaction to something touched while around town. Nevertheless, whenever a claim such as this is brought to our attention we get on it immediately. No matter how small or inadequate the claim may be, we jump into action. When this guest brought the concern to our attention, as a precautionary measure, we retained the services of a professional pest control agency for additional advice. We also have our staff trained in identifying many of our areas nuisance pests, including ants, bed bugs, spiders, fruit flies and many more. With the market and economy on the up-rise again, we are seeing a lot of international travel back in the system. Pests of all types have been surfacing in all areas. While no hotel is safe from these unfortunate hitchhikers, rest assured, we are on the lookout for your safety and comfort. At your service, Travis Tramp, CHA, CTA General Manager Quality Inn Spokane, WA

We visit Spokane quite a few times each Year and generally stay at the Quality Inn (unless they are full). The staff has always been very friendly, the breakfast very good, and the rooms exceptionaly clean. We have never ever experienced any kind of bugs, spiders, ants ect. We would recoment this Hotel to all family and friends.

We had so much fun in their bar! they had a band and a dance floor so we danced all night! And the food was great! Our room was a little small, but who cares? We were out for fun most of the day anyway! They had a great breakfast with sausage and eggs! Will go back!

I liked the rooms, my room was clean, updated and the bed comfortable. I disliked the outdoor pool and the outdated decor in the halls and common areas. The view of downtown WAS NOT nice.

I The staff is friendly ,the food great but we picked the inn because it was close to the hospital where our family member is, and it had a shuttle to the hospital. For more than a week the shuttle was Not running.