Hilton Dallas Lincoln Centre, Dallas

I attended an IT Course here in June 2007. I have stayed in Hilton Hotels in various locations to include Kuwait City, Dubai, and Denver and have always found them to be a great place to stay. My past good experiences with Hilton clouded my judgment and led me to stay in this Hilton Hotel. First off, they nickel and dime you for everything they can. Room Service was very expensive and really not that good. I tried one of the Restaurants and found it to be bland, devoid of any customers in general and expensive. Like any other tourist I thought the area around the Lincoln Center to be very beautiful to include the lake outside. I work in the Middle East so you don't get to see much water. I thought that I would take some pictures of the outside of the hotel and the lake in particular, but I was stopped by Hotel Security. You cannot take pictures period in this hotel, or so I was told. Nobody briefed me on such a rule and the security guy was foreign and didn't have a good command of English so I inquired at the front desk. The people at the front desk first told me that the hotel has a policy against photography, so I asked to see the policy. They couldn't produce the policy and then tried the fall back position of "Homeland Security". I work in Iraq and I find this argument laughable and pathetic. I know it's been a few years since I've been back to the United States but I was really very unaware that Americans have allowed themselves to become so timid, weak, and afraid of their own shadows. I'm sure this Hilton is a decent place to spend a couple of nights but after my experience in June, I would much rather spend the night on a dirty cot, on a roof top, in Baghdad during the summer than stay here again.

The lobby and facilities were very clean and the beds very comfortable. Peronnel were friendly and polite. Shuttle service to the Galleria was very convenient, but not always consistent. We had to call a couple of times because the shuttle was extremely late arriving at the Galleria to pick us up. However, once the call was made, the shuttle arrived promptly. We were there over Labor Day weekend and ran into problems with services being closed. They did not offer the Sunday champagne brunch this weekend, the bar was closed one evening b/c "90% of the guests were under 21 due to a soccer tournament in town," (so other guests were penalized??) and then the pool was closed early one night when we wanted to swim. Simple apologies were made but no substitutions were offered. The concierge was very helpful with local information. A shuttle to/from the airport would be a nice addition. Overall, the hotel was nice but I was not overly impressed for the price. Visitors travel and take vacations during holidays. This should not be a time for a hotel to reduce services and amenities. On my next visit to Dallas, I would consider trying another hotel.

The rooms were beautiful .Nice staff.I wish they had a jacuzzi.It was only a pool.The exercise room was great

This hotel is so lovely and makes you feel like you are walkign threw a dream. The prices and the workers there are great. Everyone should go to this hotel!

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At first glance, the rooms appear grand. But, on closer inspection, they're not so nice. My own bathroom smelled like old men, and there were black spores so large in one corner of the tub, I could count them. The tub's tiles were coming loose (it was in desperate need of re-grouting), and it also would not drain, which makes showering a rather uncomfortable and creepy experience. The sheet on the bed was not fitted, so by 2:00 a.m., it had bunched up on one side, the mattress exposed. Can't help it, really, since you toss and turn because the air conditioner won't go low enough to keep you comfortable at night. They charge an arm and a leg for everything, including wireless access, which less expensive hotels provide for free. They mark up prices to a hysterical degree ($100 for a bottle of JD???) - not that I bought any. And the work-out room consists of two sled machines, which are always occupied, one exercise bicycle and a few tread mills. No weight machine, much less rack of weights. I am so disappointed. This hotel is nothing but an expensive facade over a hotel that needs a lot of re-constructive TLC.

I liked it because of the rooms! The rooms a big and nice for familes and friends!It is a beautiful rooms! The hotel is a wonderful place to stay!

You used to have the most amazing concierge. Where did Michael go? He really was such a strong asset for the hotel and it is not the same without him. We have stayed at most of the upscale hotels in Dallas and have yet to find someone with the talent of Michael...

Good hotel, quiet area. Rooms were not very fancy, but fairly big. It is kind of out of the way of the center of town, and the breakfast service was slow, but everything else was good. Very clean, well maintained. I did NOT like how if an elevator was going down and someone on the executive floor called it, it went back up. Other than that, great place. It was included in a trip package, good choice, whoever made it.

I love to stay at this hotel! The service is always exceptional. There is no hesitation if there is something I need; they have always been quick to serve. This hotel has been renovated in the past two years and they kept the rates the same. Such a value for what you pay � compared to other places around town. The thought of staying somewhere else when I go to Dallas leaves a bad taste in my mouth. Staying with Hilton at Lincoln Centre, I always know what to expect � Greatness!