Westin City Center- major disappointment
This hotel is overpriced due to the serious lack of creature comforts that you can get in any other hotel.
First off, the Galleria area, with the shops and restaurants closes at 5 during the week, and most of the places aren't even open on the weekends! Good luck getting anything to eat, unless you are willing to pay astronomical prices at the 650 restaurant inside the hotel.
Second, there isn't a single vending machine in the whole place. So no snacks, nothing to drink etc. Unless you want to pay 4.50 for the bottles of water, conveniently tucked in your room at the mini bar. I have never paid 4.50 for a bottle of water, and never will. My friends and I had to find a drug store in the area to buy things to drink and not get our wallets raped.
Third, expensive Wi-Fi. At these nightly rates, I would expect FREE Wi-Fi.
Fourth, they don't tell you about the $12/day to park in th adjacent garage until you show up and pull in to park.
Fifth, those beds..while they look comfy me and my two friends ALL woke up with backaches, and I am the only one out of the three of us with a bad back.
Sixth, when they changed our sheets one of my friends was given sheets with bloodspatters on it. Not cool at all. Hence the 2 star rating for cleanliness.
Are there any pluses to this place? Yes! The shower is divine. But really, that's about it. If you have to be downtown, then maybe this is what you want. But if you don't mind driving a little ways, I would highly recommend the La Quinta in Addison for a MUCH better, cheaper stay. I know the LaQuinta doesn't compare to the Westin, but in this case..it surpasses this Westin.