Rocky Waters Inn and Suites, Gatlinburg

Our room was pretty shabby but looked clean. The breakfast provided was unexceptable so we ate elsewhere. The second night we came back to the hotel and found our "Maid service" consisted of throwing the covers up over the bed, our bed spread still laid on the floor where it fell the night before. Our little coffee pot wasn't even rinsed out. If it hadn't been so late we would have called the front desk but decided to check out the next morning. There are too many hotels to put up with tacky maid service.

We were returning guests but this year was a horrible experience. We booked the jacuzzi room and the jacuzzi was not big enough for 2 and it was filthy! We had to have someone come up and clean it before using it. The bath linen was dirty...still had makeup stains on it from the previous owner! The coffee pot was broken and the wood wouldn't burn for the fireplace. We were told by a nearby business owner that the hotel had been sited for using diluted detergent and who knows what else.

We booked this hotel for our anniversary only to figure out when we got there that the room is ajoined to the next one. The parking lot is impossible to get in and out of. If you have trouble sleeping you don't need to stay here. We had LOUD neighbors and they fought all night, I finally had to call front desk and tell them to take care of the matter. They got the woman to shut up but then they turned their TV up and it kept us up all night. Then if that wasn't enough you can hear every car go up and down the road, and there was this mysterious bang that happened different times of the night and shook the whole hotel. We never found out what it was. The hotel needs to be remodeled, and pictures that you find on the internet of this place are very decieving.

From the pics. online looks good , but to expensvie for the rom.ance pkg.Old room, wood won't burnin n fireplc.. 2 old chairs to sit in no comfty sitting area. room small. Things need to be updated ., for the prices chrg. Cont. Breakfast in a totally different bldg. so inconivenit to guest. just was dissapponited totally. Will stay somewhere else ,this fall. Super 8 left at light 8 in Gatlinburg was very nice where family stayed Would rather been there., with them. Signed First time to Gatlinburg

We had a great time. The rooms were great, clean & well stocked. The staff was very friendly and helpfull. The location was just inside Gatlinburg and we were able to walk or ride easily. We stated three nights and enjoyed them all. We really enjoyed the river view from our balconey. We are planning a trip for next year and we will stay here then too.

We stayed at this hotel because of it's location to Gatlinburg, the fireplace and the balcony view. However, once inside I was sadly disappointed in the upkeep of the room. The border paper was torn off the wall in places and in other places was completely removed or torn. It would have been so cost effective to repair it, remove it or replace it. It made a huge impact on the appearance of the room. We also had problems with the cable. I contacted the office and they said they would have someone check it the next morning. It never improved. There are maintenance problems all over the facility which would be so simple to repair. They need to spend some of their profit to improve the overall appearance of the facility.

Stayed here in January as the one that we stay in is closed in the winter. Was very clean and the staff was very frendly. There was 5 of us in one room (2 children)and the room did not seem small at all. Had a room that overlooked the river and the view was freat. Even though you are on the main road you hardley notice the traffic when the door is shut. Great place for familys, has a cont. breakfast that was very good. The trolly stops right outside of the motel so there is little walking to be done.

We had a family reunion with 42 children and adults. The hotel bent over backwards to make out stay enjoyable. The conference room had a piano and we had guitars---A great time was had by all. A great value for the money. Location was great for young and old with different activities.

Our car broke down near the inn so we stayed for the night. The place was so comforting!! It was clean and incredibly relaxing. The balcony is worth the short walk to downtown. Or if your not up for a walk the trolley is only 50 cents and it will pick you up here. Praise JESUS for places like this!!!

Rocky Waters Addition--across the bridge hugging the mountain--offers amazing solitude while being close to both Gatlinburg and Pigeon Forge. The cozy (but large) rooms and the chance to enjoy the balcony over the river make up for the entirely too small bathroom. One of the pleasures at Rocky Waters is leaving the balcony door or just the window open all night and going to sleep listening to the rushing waters of The Little Pigeon River. Granted, some traffic noise is included across the river since the hotel hugs the mountain which I think causes the car noise to echo...but never the less...if you need to recharge your batteries with quiet, peace, and solitude, this is the place--the hot tub also soothes away cares especially on a cool summer evening as the sun goes behind the mountain.