DANGEROUS, DO NOT STAY HERE!!!!
First of all, the first night ok, room was dirty even found a bullet in our room on the floor, which was not cleaned. Coffe maker did not work, either did the tv half the time. To top it off, our room was broken into from the balcony from the door that joins the other room, someone had busted it to come in and stole my rings and wedding rings. Made a police report and the so called manager would only give me one night refund back. We told them not to have our room cleaned and not to have anyone in there, the cleaning lady went in there as so did the maintance guy. Beer Bottles were left on our balcony one night when we returned and they were not ours, we had to young children with us and they were scared the whole time. Had to walk over a half a mile to get the contintal breakfast, which should have been in the lobby that we checked in at. The so called owner which were Indians at that and did not speack good english were very rude, the lady owner was very rude to me when i was heart broked that my rings were stolen, and so was the guy which was named Bobby. We only wanted to give us back 26 bucks and it was like pulling teeth to get our 38 bucks back for one night. Would not stay here again, rude, gross, very dirty and if you do stay there good luck and don't leave any of your belongings in the room. I forgot to put my rings on the morning that we left to go shopping and when I came back I knew where I left them and they were gone, we turned that room upside down, and the police even helped. They make it all nice and pretty online, but when you get there its a dump, the only thing good about this place was the view of the river and that wasn't much. Love Gatlinburg, but hate this hotel. They are theives and cheaters, and liars. DO NOT STAY HERE!!!!
THEY THOUGHT IT WAS NO BIG DEAL THAT SOMEONE WAS IN OUR ROOM WHEN WERE NOT THERE. SCARY!