Philadelphia Hotels

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$258/night

Sheraton Society Hill Hotel, Philadelphia

1 Dock St, Philadelphia, PA 19106

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Hotel Description

Sheraton Society Hill Hotel

Property information by Travelocity

Description

We look forward to welcoming you to the Sheraton Society Hill Hotel, located in Philadelphia's historic district. Settle in for a relaxing night in one of our 364 guest rooms and suites, and rest easy in the celebrated Sheraton Sweet SleeperTM Bed. Plus, you can stay connected with wireless High Speed Internet Access in all guest rooms and public areas. Grab a cup of coffee and a pastry from Starbucks and surf the web at our connectivity hub, Link@Sheraton Experienced with Microsoft®, offering free Wi-Fi plus PC use and printing-all tucked in a stylish and cozy setting within our beautiful four-story atrium lobby. Create memories with loved ones as you stroll along cobblestone streets and visit America's most historic square mile, which includes such sites as Independence Hall, the Liberty Bell, the National Constitution Center, Independence Visitors Center, and Penn's Landing, just four blocks away. And only steps from our front door, you'll discover streets filled with world-class restaurants, entertainment, nightlife, and shopping. Whether you're flying in from Philadelphia International Airport (PHL) or pulling into Amtrak's 30th Street Station, our hotel is easy to get to. You'll be greeted with a smile and reassurance that your time spent here for business or pleasure is worth it. After a busy day of meetings or sightseeing, wind down in our indoor heated swimming pool or whirlpool. When you're ready to re-energize, head to our fitness center. Our ideal location, stately meeting rooms with newly renovated decor and garden views, and our garden terrace and top-notch amenities make this a superb location for your next conference.

Amenities

Air Conditioning (In Room)	Newspaper (Free)	Refrigerator
Telephone	Television (Cable/Satellite)	Non-Smoking Rooms
Television	DVD/VCR	Daily Maid Service
Coffee Maker	Kitchen/Kitchenette	Mini-Bar

Hotel Details

365 Rooms / 4 Floors	Built in 1986	Babysitting or Child Care
Laundry/ Dry Cleaning Service	Multi-lingual Staff	Sprinkler in Rooms
Pets Allowed	Car Rental	Common Area High speed Access
Smoke Alarm in Rooms	Photocopy Service	Meeting Facilities
Childrens Programs	Administrative Services	Concierge Services
Common/Public Areas Accessible to Wheelchairs	Business Center	Currency Exchange
A-V Equipment Rental	Fax (For Guests)	Complementary Coffee
Common Area Wireless Access	Gift Shop	ATM/Bank
Concierge/ Club Floor	Room Service	Restaurant in Hotel
Health Club	Pool (Indoor)	Hot Tub

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Yahoo! User Reviews

Reviews for Sheraton Society Hill Hotel: 35

AVERAGE OVERALL RATING

SERVICE (3.5)

CLEANLINESS (3.5)

LOCATION (4.5)

VALUE (3.5)

Showing 1 - 10 of 35Previous|1|2|3|4|Next

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USER RATING

Stay away!!

By A Yahoo! Contributor, 6/29/11

Great location, but aside from that, this hotel is expensive and offers nothing. The air conditioning did not work in one of the rooms we rented. We asked for a fan, the hotel had none. The room was not cleaned during the 3 days we stayed at the hotel, nor was the bathroom. There were very loud people screaming in the hallways until 5:00 a.m. We called the concierge who said he would send security immediately. That was at 2:30 a.m. At 5:00 a.m., the screaming crowd was still screaming. Parking in the hotel is $25 a day. Trying to have someone in the front desk answer a question is like pulling teeth.We are not staying at this hotel ever again.

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SERVICE (1)

CLEANLINESS (1)

LOCATION (5)

VALUE (1)

USER RATING

Hotel Restaurants Too Expensive

By A Yahoo! Contributor, 5/27/08

All of the hotel restaurants were way overpriced. For a Philly Cheesesteak and French Fries..$18.00. Normal breakfast - $22.00. There are a lot of places nearby but it is inconvenient to not be able to use the in-house restaurants. The hotel is quite busy and very loud at night. I closed both my outer door and inner door and could still hear the noise (on the 3rd floor). Bottled water in the room cost $4.95...ridiculous. I was there for a week for a conference. They gave us water in a coffee pot that came out brown...apparently there was coffee in it from the day before. The room was clean & comfortable and the staff friendly but that did not outweigh the negatives.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (2)

USER RATING

Pros and Cons

By JohnF, 3/30/08

We had a conference here in late May. On the plus side, nice decorared rooms, very nice staff, good food. On the negative, paper thin walls, hard as a rock mattress, no TV or radio in exercise room so that you have to stare at blank walls, no papers or sundry shop in hotel.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (3)

USER RATING

Would absolutely stay here again

By A Yahoo! Contributor, 10/4/07

The room was newly remodeled..wonderfrul bed with many pillows..very comfortable..maybe a little dust perhaps from the remodeling that was going on. Concierge service was absolutely top notch..even getting boarding passes printed out for us. Location was wonderful..with in walking distance to everything. Would not hesitate to stay here again.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (4)

LOCATION (5)

VALUE (5)

USER RATING

when i come back i will stay here

By A Yahoo! Contributor, 9/8/07

THOROUGHLY ENJOYED MY STAY AT SHERATON. EVERYONE FROM OUTSIDE PERSONNEL TO REGISTRARS, TO WAITERS, TO HOUSEKEEPING, TO SERVERS WERE "WONDERFUL", TREATED YOU WITH THE RESPECT A GUEST DESERVES TO BE TREATED WITH. THE HOSPITALITY LADIES WERE SO KIND. SHOULD I EVER GET BACK TO PHILADELPHIA, I DEFINITELY WILL STAY AT ONE DOCK STREET AND WILL ENCOURAGE OTHERS COMING TO PHILADELPHIA TO GIVE YOU A TRY. THANK YOU.

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0 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (5)

USER RATING

Just what I wanted

By Dee DeeB, 8/24/07

I went to Philly to see King Tut and used this Hotel. The room was perfect and the bed was most comfy. The concierge was very helpful on where to eat and directions. The front desk let me borrow an umbrella because of a suddent storm. I asked for a 4pm checkout and was told "No Problem." We could see Penn's Landing from our room and the tall ships that are there. Walking to all the places we needed, we let Valet Parking take care of our car, because we didn't need it. Families were very busy using the VERY nice indoor pool(s) and spa. PERFECT for a family! Continental Breakfast was really good too!

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3 of 3 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (5)

USER RATING

Treats internet bookings like 2nd class citizens!

By SM, 4/22/07

I am surprised this hotel has not been disowned by Sheraton. I have stayed at many of their hotels and have never had a complaint until now. From the moment we checked in until we left (3 night stay) they denied us everything we asked for, stating, "Because you booked your room on the internet..." For example, we ordered Chinese take-out upon arriving late at night, only to find out the restaurant did not provide any utensils. We asked room service and the front desk for 2 forks and were denied! We also did not get the "complimentary" newspaper I saw every morning in front of every other door, I assume because of our low status. And we were not offered any help with our bags and denied when we asked to leave them with the bell desk on check-out day until our afternoon flight, (something every other hotel, including Sheratons always does for guests.) The reason for not being able to leave our bags or no free local calls as promised? We booked via the internet! At what point do we become a guest of the hotel and not an internet user? It is my understanding that hotel resellers book rooms that the hotel has decide to release to them (often at a discount) because they would otherwise go unbooked. Aside from the terrible service by all of the front desk staff and the concierge (I asked him for a transit map and he would only give me one if I bought a $20 tour ticket), the hotel was like walking into 1986, dirt and all. I hear it's being renovated, but even a cosmetic turnaround would not change my opinion. If I could leave a "zero" for service I would.

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6 of 6 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (2)

LOCATION (3)

VALUE (2)

USER RATING

Friendly staff

By Mary AnnG, 4/19/07

We were greeted by a friendly staff and continued to be impressed with everyone we came in contact with. The location is perfect for walking in Philadelphia. Parking attendants were great, you can take your car out as many times as you like. The parking rates were reasonable. The indoor pool was a lifesaver since the weather was cool and rainy. I would choose this hotel again.

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USER RATING

Terrible!!

By A Yahoo! Contributor, 4/17/07

Appallingly bad room. Dirty and opposite a building site which started about 7am. Wallpaper peeling and very noisy. Not the greatest experience. On the positive side - the lobby staff were very friendly. Very little else to say. Avoid!

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SERVICE (1)

CLEANLINESS (1)

LOCATION (4)

VALUE (2)

USER RATING

The worst experience ever!!

By A Yahoo! Contributor, 3/20/07

Everything about this hotel is a disaster! The room is smelly and terrible. You even see water leak mark on the ceiling. Theres no fan in the bathroom, so the moment you walk in, the room itself is really smelly. For some reason, the bathroom is always wet on the floor. I dont want to know why. I am sure I did get a maid service??? Dust on the desk and bedside tables and its sticky for some reason. the sofa has stains all over. You really dont want to touch anything. Thank god they are renovating, otherwise, do not go there until they renovate the whole place. The only good thing about staying there is the location. I stayed for two nights and had to get out. I couldnt deal with it anymore. Never stayed at Motel 6 but I imagine it shouldnt be as bad as Sheraton society hill. They DO NOT deserve 4 stars. If they get 4 stars, motel 6 should get 4 stars as well. Please, spend that money on other hotels.

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SERVICE (1)

CLEANLINESS (1)

LOCATION (5)

VALUE (1)

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