I would stay somewhere else!
By A Yahoo! Contributor, 12/16/11
I recently purchased a groupon deal for a stay at this hotel and was very excited about it… until I called to make a reservation. I had gone online to see if there was a room available for the weekend I was looking at, and there was. A premium king room, just as I had purchased my deal for. Perfect. I called to make my reservation and was told there were NO rooms available for the weekend in which I was inquiring. Weird, as I was looking at the available room online?!? I was told there was only certain quantity of rooms that were available to groupon holders, but that I could upgrade for another $100 to the superior room. I asked when they did have an availability, to which I was told they were booked up until May 15, 2012, without skipping a beat. The person didn’t even look to see if anything was available. Convenient, since that is when the groupon expired. I asked to speak with the manager, to which I was told no, and that he would write down my name and number to pass on. What?!? I have also left the manager messages, but have yet to receive a call back this week. The person I spoke to was very rude. It sounds as though this establishment is selling a deal under false pretenses, so when you call to use it, oh sorry, we don’t have any rooms available, but you can upgrade to our even more expensive rates. You will spend more than you would have w/o the deal. Terrible business practice!