In a time of need
By A Yahoo! Contributor, 12/19/07
I went to the Clarion because of the Ice Storm in 2007. I was happy to finally find a room. I got into the room and it actually smelled like death. The ceiling paint was falling off from mildew. The bed was not made, and it was a horrible room. I stayed because of hotel availability. I was happy the heat and hot water worked. Little to my happiness the power went out at 2 am. Bye bye heat. No hot water, and I had to go to work. It was an awful experience. I though for sure for Customer experience they would reimburse my money, but all they did was gave me about 40 percent off. I was horrified. I came to the hotel because I had no power at home. I would have at least had a fire place at home.