Holiday Inn Fargo, Fargo

We were told check in was 4:00 pm and they said it could be earlier, not. Iwent there at 4 and they had to have a priority put on my room and we got in at 4:50. I got a pool side room and our relatives didn't and they were in at 1:20. I asked why they wouldn't clean a more exspensive room first but they blew me off. They werecompletly under staffed and didn't care or even offer me a discount or any compensation.

Hotel is nice and in a great location. I94 and I24 cross right there. The mall is right across the street. Many good resturants are in the area. Pool is very nice. It is open for long hours which my kids loved. Hotel has very young staff that really dont know what they are doing. I booked a suite which I was told had two queen beds and pull out coach. I got a King bed and pull out coach. They gave two roll aways without cost to make up for it. Fridge in room kept going out. Room I was in was clean but needed repairs. All in all the hotel was very nice and I would stay there again mostly because of the location. I was disappointed in the room. The bed was very comfortable but the furniture was old but in good condition. Hope this helps.

The beds were excellent...the most comfortable night of sleep I had on my whole vacation. The pool was great for the kids. They should have a member of the staff in the pool area though, a lot of kids were running up the water slides rather than sliding down them...making it rather difficult for my 4 year old to have a chance to use them. The hot tub wasn't filled all the way. The hallways were way too long. It took like 5 minutes to walk from our room to the front desk. What ever happened to complimentary breakfast? Does anyone do that anymore? Besides that it was a nice hotel.

My friend and I had a really nice time there. The staff was really helpful at finding us a great sushi bar, something hard to find in ND. The room smelled fresh and clean and the beds were comfortable. The restaurant food was OK for the prices, we also made sure we did not go during peak hours. It is very close to the mall and other shopping. Perhaps because we stayed there on a Tuesday night, we did not deal with crowds or children. We would come back again!!

Family vacation to Holiday Inn was good Except for two things.. 1.The suites were half a mile from the pool area so by the time you got there you and the kids were to tired to swim , we were not told told this before we spent $ 175.99 US on a " Family suite per night ". 2.The Hotel says "Kids Eat Free " We went in to the resturant for breakfast there were kids "YELLING & ACTING UP" When we asked our server if he could ask the family to control thier children He was very rude & replied " this is a family palce " you should know that too bad ".!! We told the rest manager " she couldn't care less" we have 3 children also we expect more from the Holiday Inn... " a family place alright" more like a Zoo !!!

the staff the food the cleanliness ...everything was excellent the closeness of shopping is second to none the staff .. from the reception desk to the restaurant to the lounge ... all should receive an award or recognition of some kind ... personally after spending some 30 or so years on the front lines working for an airline as a ticket agent i know what excellent service is ... and all of your staff also knows what it is ... they give it in spades !!! your hotel is very fortunate to have such wonderful staff !!!

The location (close to mall + restaurants) was what attracted us, but we were especially impressed by the excellent shuttle service! In-house restaurant was very good and open at all hours of the day (unlike the Ramada Inn in Grand Forks, but that's another story!) Staff we encountered (incl. housekeeping) were all friendly and helpful. Would definitely stay there again.

We stayed at the Holiday Inn Fargo over the last weekend. Unfortunately, the housekeeping has seen a downturn since our last visit. The room was fine when we first checked in. On the second night, the room was not cared for in an acceptable manner. Used towels were left in the room. The bathroom was not cleaned properly. We never did get any shampoo and we never got new soap on the second night. In the restaurant the 10% discount for seniors was not given. I didn't notice the error until I checked out. The front desk staff was courteous and efficient.

Very comfy beds and great swimming pool area , esp. for the kids! Helpful friendly staff also. WOuld definietly go back again! Great location also, close to all attractions .

The location of the hotel is great since its just across West Acres Mall. The downside during our stay was --- from the lobby to the elevator for our hotel room (on the 4th floor), it was unusually far. The staff were very helpful and they will drive you around the city if you ask them in advance or if they are not too busy at the front desk. Business center is available 24/7 so for those who didn't bring their laptops, pretty convenient. All rooms are wi-fi, by the way. Plus, you get free lemonade (middle of the day) and coffee (nornings) in the lobby so one feels really welcome. Plus, great pillows! Really worth the money! I will definitely recommend this to anyone.